Viewing 6 replies - 1 through 6 (of 6 total)
  • Nancy

    (@nancythanki)

    Hi there, I’ve just tried editing my products with and without bullets and am unable to replicate the additional line on the default Storefront theme:
    – without bullets: https://d.pr/i/eBxKhp
    – with bullets: https://d.pr/i/WOgIyr

    Are you using the default Storefront theme with no modifications? If you’re seeing a space, there may be a setting or additional information added.
    ?
    The best way to determine this is to:

    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    Let us know if you run into any other trouble.

    Plugin Support AW a11n

    (@slash1andy)

    Automattic Happiness Engineer

    Hey there!

    Without a link to the page you are seeing this on, it’s very hard to help. Please include your site URL with every support request. Once we have that, we can advise further!

    Thread Starter Overflame

    (@overflame)

    Website: LavvHousewares.co.uk

    Thread Starter Overflame

    (@overflame)

    I removed the Coming soon mode, sorry about that.

    Thread Starter Overflame

    (@overflame)

    I’ve finished the conflict test (all plugins we’re deactivated) and the issue is still there.
    Could not change the theme because we use Divi & their shop module and the shop stops working.

    Nancy

    (@nancythanki)

    Website: LavvHousewares.co.uk

    Thanks for following up.

    I’ve finished the conflict test (all plugins we’re deactivated) and the issue is still there.

    That’s good to know.

    Could not change the theme because we use Divi & their shop module and the shop stops working.

    If you’re having trouble with the theme’s layout, I recommend reaching out to Divi’s support as they’ll be in the best position to help you troubleshoot the Shop module and how it appears.

    https://www.elegantthemes.com/contact/

    Let us know if you run into any other trouble.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Extra line when bullet points are used in short description’ is closed to new replies.