• Resolved elivanwp

    (@elivanwp)


    This feature works perfectly when a post only has one category, e.g. “Private”. When it is labelled in several categories, however, one of which is “Private”, it is password protected all right but the password does not unlock the post. I would like it to do so.

    It appears to be a conflict between a password-protected category and a non-password-protected category.

    Please advise.

    • This topic was modified 4 years, 6 months ago by elivanwp.

    The page I need help with: [log in to see the link]

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  • Hi @elivanwp,

    Thanks for reaching out to us with the kind words. We really appreciate it.

    Yes, it looks like there is a conflict between a protected and non-protected category.

    Can you drop us an email to hello(at)preventdirectaccess.com with the category’s passcode?

    Our team will check and help you resolve the conflict quickly.

    We look forward to your email.

    Thread Starter elivanwp

    (@elivanwp)

    All fixed by Tim Alan and the team. Great work, great service!

Viewing 2 replies - 1 through 2 (of 2 total)
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