woocommerce coupon bug on allow guest users

Hi there,

Out of the box, a coupon does allow all users to use and is only restricted to a particular user in the Usage Restriction > Allowed Emails setting.

If you need to restrict a coupon to only logged-in users, you might consider Smart Coupons: https://woocommerce.com/products/smart-coupons/

We have a promotion for first time purchase and will get a 20% discount on first order using a coupon

And Coupon have settings that are “usage limit per user” that is not working in Guest user

Hi @jcelestial047

I cannot replicate the problem using a coupon with the Usuage limit per user set to one and guest checkout. Typically issues like this are caused by a theme or plugin conflict.

Here we support the WooCommerce core plugin and ensure it is working as expected.

As a starting point and to ensure that’s the case, we’ll recommend you to try switching back to a default theme like Twenty Twenty and disabling all plugins except for WooCommerce to see if this resolves the problem.

If this fixes the issue, then re-enable each plugin one at a time, then the theme, until you find the one that’s causing the conflict.

Here is a link that better outlines that process:

https://docs.woocommerce.com/document/woocommerce-self-service-guide/#section-4

Hi @johndcoy

I will try on my localhost, and also try disabling some plugins and changing themes and will get back here.

Hi @jcelestial047. We haven’t heard back from you in a while. Is everything working fine now? Please let us know if you have any other questions.

Note that this thread will be resolved in 7 days if there are no new posts. In that case, please feel free to start a new thread if you have additional questions.