• Resolved CarlaSaiz

    (@carlasaiz)


    Hi,

    i dont know why, but the text of (IVA inc.) next to price of a single product page, has stopped showing. This happens with variable products, with simple products it shows it well.

    I have not modified anything in the tax settings, and it has always looked good, could it be due to the woocommerce update?

    Thanks!

    • This topic was modified 4 years, 6 months ago by CarlaSaiz.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support tijosh

    (@tijosh)

    Hi there @carlasaiz,

    The price suffix you have set at WooCommerce → Settings → Tax should show on all products, even on the latest version of the WooCommerce plugin.

    If it’s not showing, I’d recommend doing some conflict testing on the site, including switching to a default theme like Storefront. We have more on that here.

    Thread Starter CarlaSaiz

    (@carlasaiz)

    Hi @tijosh,

    i know, it is like i have set one year ago… It′s something strange, because just doesn′t you the price suffix when is a variable products, the rest of products show fine the price suffix. And i have seen the bug after update woocommerce and WordPress.

    Here is fine: https://becourage.es/producto/calendario-customizarte-2020/
    Here doesn′t show it: https://becourage.es/producto/mascarilla-higienica-reutilizable-courage/

    I′m sure it′s a problem with variable products, not any plugins or theme :S

    Plugin Support John Coy a11n

    (@johndcoy)

    Automattic Happiness Engineer

    Hi @carlasaiz

    Products assigned tax will charge tax. I see a unique feature in the variable products on your site in that there is not a drop-down but rather you type in the starting name of the variation to add it to the cart.

    We can’t assume these problem isn’t related to other plugins or the active theme until a full conflict test has been done. switch back to Twenty Twenty and disabling all plugins except for WooCommerce to see if this resolves the problem.

    Plugin Support Thu P. a11n

    (@thup90)

    Hi there,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 4 replies - 1 through 4 (of 4 total)
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