Password needs to be entered twice when return pressed

  • Resolved aliwest

    (@aliwest)


    4 years, 6 months ago

    When someone tries to access the page contents with a password, if they press the return key, it pops up blank again but if they press the button it shows the hidden page content. So it’s a bit confusing for them if the don’t hit the button. I could put a note to say to use the button but wondered if this was an issue that anyone else has come across and what they did to solve it, if it’s possible?
    Thanks!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author WP Folio

    (@buildwps)

    Hi @aliwest,

    Thank you for reaching out to us.

    It looks like either your page is cached or there is a conflict somewhere with our plugin.

    Can you drop us an email to hello(at)preventdirectaccess.com with the page’s passcode and some information about your server so that our team can troubleshoot and help you resolve the issue soonest, please?

    We look forward to your email.

    Just an update, it was a caching issue. Our PPWP password protection works well after clearing cache.

Viewing 2 replies - 1 through 2 (of 2 total)
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