How in god’s name do you enter your purchase key for the Pro version?

  • Resolved Lori

    (@delphine)


    4 years, 3 months ago

    Guys, I’m so incredibly frustrated…the lite version is great, so I bought a pro license. But there are NO INSTRUCTIONS at all about how to enter my purchase key. So…if we have to download and install a new version of the plugin to get the Pro features, how about some instructions about the best way to do this. I spent a lot of time installing and configuring the lite version on my site, and am hoping there is a way to upgrade without losing all my settings. But your documentation that I can find on your site is completely devoid of any instructions on how to upgrade, and all links within the lite plugin that are related to upgrading just send me to a sales page.
    Or am I missing something that should be obvious here? Sorry for the rant…I’ve never been so frustrated by an “upgrade to pro” experience as I am now.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter Lori

    (@delphine)

    OK, so in case anyone else is having this question, apparently you can NOT upgrade to pro from within the Lite version of the plugin. Here are the instructions I received from support, hopefully it will save someone the frustration I went through trying to figure it out.
    1.) Login to your WordPress site, where Swift Performance Lite is installed.
    2.) Go to Plugins menu, click to Deactivate at Swift Performance
    3.) Keep all settings (don’t touch anything on deactivation screen)
    4.) Click to Deactivate button
    5.) Uninstall Swift Performance Lite from WordPress
    6.) Please login to your swiftperformance.io account here: https://swiftperformance.io/my-account/
    7.) Please download Pro
    8.) Go back to your WordPress Plugins view
    9.) Click to Add New button at the top
    10.) Click to Upload Plugin button at the top
    11.) Select the recently downloaded Swift Performance Pro ZIP file (swift-performance.zip)
    12.) Click to Install Plugin
    13.) Click to Activate Plugin
    14.) Follow the steps in Setup Wizard

    Thanks!

    I am expecting this message tomorrow ??

Viewing 2 replies - 1 through 2 (of 2 total)
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