• Resolved renato.barone

    (@renatobarone)


    Woocommerce plugin is logging me off every second.

    I’ve tried, disable all the plugins and test them alone and combined, only when I active Woocommerce it happens.

    I’ve tried clearing cookies, define URL in wp_config, etc.. all the solutions available out there. I did.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support RK a11n

    (@riaanknoetze)

    Hi there,

    To troubleshoot this further, please do the following:

    • Share a copy of the status report as found under **WooCommerce > Status**
    • Share a copy of the fatal error log as found at **WooCommerce > System Status > Logs** (If available)

    Thanks!

    Rynald0s

    (@rynald0s)

    Automattic Happiness Engineer

    Howdy.

    We haven’t heard back from you in a while, so I’m going to go ahead and mark this thread as resolved. If you have any other questions please start a new thread.

    Cheers!

    Thread Starter renato.barone

    (@renatobarone)

    Hi @rynald0s

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://www.villamarts.co.uk
    Site address (URL): https://www.villamarts.co.uk
    WC Version: 4.3.1
    REST API Version: ? 1.0.10
    WC Blocks Version: ? 2.7.2
    Action Scheduler Version: ? 3.1.6
    WC Admin Version: ? 1.3.1
    Log Directory Writable: ?
    WP Version: ? 5.4.2 - There is a newer version of WordPress available (5.5)
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_GB
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.6
    PHP Post Max Size: 100 MB
    PHP Time Limit: 60
    PHP Max Input Vars: 1000
    cURL Version: 7.61.0
    OpenSSL/1.0.2p
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.16
    Max Upload Size: 100 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 4.3.1
    WC Database Prefix: t2uc_
    Total Database Size: 45.91MB
    Database Data Size: 42.35MB
    Database Index Size: 3.56MB
    t2uc_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    t2uc_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    t2uc_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    t2uc_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    t2uc_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    t2uc_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    t2uc_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    t2uc_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    t2uc_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    t2uc_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    t2uc_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    t2uc_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    t2uc_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    t2uc_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    t2uc_actionscheduler_actions: Data: 0.08MB + Index: 0.11MB + Engine InnoDB
    t2uc_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    t2uc_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    t2uc_actionscheduler_logs: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
    t2uc_alm: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    t2uc_commentmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    t2uc_comments: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    t2uc_eg_grids: Data: 0.20MB + Index: 0.02MB + Engine InnoDB
    t2uc_eg_item_elements: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    t2uc_eg_item_skins: Data: 2.52MB + Index: 0.03MB + Engine InnoDB
    t2uc_eg_navigation_skins: Data: 0.09MB + Index: 0.02MB + Engine InnoDB
    t2uc_lcachewpr: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    t2uc_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    t2uc_lmcachewpr: Data: 0.38MB + Index: 0.03MB + Engine InnoDB
    t2uc_options: Data: 1.65MB + Index: 0.12MB + Engine MyISAM
    t2uc_pcachewpr: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    t2uc_pmxi_files: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    t2uc_pmxi_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    t2uc_pmxi_imports: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
    t2uc_pmxi_posts: Data: 0.23MB + Index: 0.00MB + Engine InnoDB
    t2uc_pmxi_templates: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    t2uc_postmeta: Data: 31.54MB + Index: 0.83MB + Engine MyISAM
    t2uc_posts: Data: 1.18MB + Index: 0.30MB + Engine MyISAM
    t2uc_revslider_css: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
    t2uc_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    t2uc_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    t2uc_revslider_sliders: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
    t2uc_revslider_slides: Data: 0.47MB + Index: 0.00MB + Engine InnoDB
    t2uc_revslider_static_slides: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    t2uc_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    t2uc_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    t2uc_terms: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    t2uc_term_relationships: Data: 0.07MB + Index: 0.15MB + Engine MyISAM
    t2uc_term_taxonomy: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    t2uc_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    t2uc_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    t2uc_usermeta: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    t2uc_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    t2uc_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    t2uc_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    t2uc_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    t2uc_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    t2uc_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    t2uc_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    t2uc_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    t2uc_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    t2uc_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    t2uc_wc_product_meta_lookup: Data: 0.05MB + Index: 0.09MB + Engine InnoDB
    t2uc_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    t2uc_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    t2uc_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    t2uc_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    t2uc_yoast_indexable: Data: 2.52MB + Index: 0.78MB + Engine InnoDB
    t2uc_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    t2uc_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    t2uc_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    t2uc_yoast_seo_links: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
    t2uc_yoast_seo_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    
    ### Post Type Counts ###
    
    attachment: 3394
    custom_css: 1
    custom-css-js: 17
    et_pb_layout: 32
    nav_menu_item: 70
    oembed_cache: 4
    page: 57
    post: 2
    product: 263
    revision: 27
    smart-product: 84
    wpcf7_contact_form: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (21) ###
    
    Classic Editor: by WordPress Contributors – 1.5
    Contact Form 7: by Takayuki Miyoshi – 5.2.1
    Simple Custom CSS and JS: by SilkyPress.com – 3.32.3
    Essential Grid: by ThemePunch – 2.1.6.2
    Header and Footer Scripts: by Digital Liberation – 2.2.1
    Health Check & Troubleshooting: by The www.remarpro.com community – 1.4.4
    WPBakery Page Builder: by Michael M - WPBakery.com – 5.4.5
    WooCommerce Load More Products: by BeRocket – 1.1.7.2 – Installed version not tested with active version of WooCommerce 4.3.1
    Media Library Assistant: by David Lingren – 2.83
    Slider Revolution: by ThemePunch – 5.4.6.4
    Smart Product Viewer: by topdevs – 1.4.6
    Custom Made Addons: by AxiomThemes – 1.6.06
    UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
    DavidAnderson – 1.16.26
    
    WooCommerce Products without featured images: by Hermes Alves – 0.1 – Installed version not tested with active version of WooCommerce 4.3.1
    WooCommerce: by Automattic – 4.3.1 (update to version 4.3.3 is available)
    Yoast SEO: by Team Yoast – 14.7
    Custom Body Class: by Andrei Lupu – 0.7.2
    WP Fastest Cache: by Emre Vona – 0.9.0.9
    WP Mail SMTP: by WPForms – 2.2.1
    WP-Optimize - Clean, Compress, Cache: by David Anderson
    Ruhani Rabin
    Team Updraft – 3.1.2
    
    YITH WooCommerce Catalog Mode Premium: by YITHEMES – 1.5.1 – Installed version not tested with active version of WooCommerce 4.3.1
    
    ### Inactive Plugins (0) ###
    
    ### Must Use Plugins (1) ###
    
    Health Check Troubleshooting Mode: by  – 1.7.1
    
    ### Settings ###
    
    API Enabled: ?
    Force SSL: –
    Currency: GBP (£)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop base: #337 - /our-jewellery/
    Basket: ? Page ID is set
    but the page does not exist
    
    Checkout: ? Page ID is set
    but the page does not exist
    
    My account: ? Page not set
    Terms and conditions: ? Page not set
    
    ### Theme ###
    
    Name: Custom Made
    Version: 1.1.1
    Author URL: https://axiomthemes.com/
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build
    personally we recommend using a child theme. See: How to create a child theme
    
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: –
    
    ### Action Scheduler ###
    
    Canceled: 1
    Oldest: 2020-07-27 18:03:18 +0100
    Newest: 2020-07-27 18:03:18 +0100
    
    Complete: 159
    Oldest: 2020-07-26 19:55:16 +0100
    Newest: 2020-08-10 19:10:14 +0100
    
    

    >>> LOGS
    https://dpaste.com/52YHXY6Y6.txt
    [Large code excerpt removed by moderator per our FAQ. Please use Pastebin or a Gist for all large code excerpts, they work better anyway.]

    • This reply was modified 4 years, 6 months ago by Yui.
    • This reply was modified 4 years, 6 months ago by Yui. Reason: large code excerpt moderated
Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Plugin Logging me off’ is closed to new replies.