Payment Method not available

  • Resolved adeboye986

    (@adeboye986)


    4 years, 7 months ago

    My e-commerce site is saying Sorry, it seems that there are no available payment methods for your state. Please contact us if you require assistance or wish to make alternate arrangements. Please what can I do?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Ross V. a11n

    (@rossviviano)

    Automattic Happiness Engineer

    Hi there,

    Getting more info should point us in the right direction. First, what payment gateway are you using?
    Could you copy and paste your site’s system status report into this thread? You can get it from your dashboard by going to WooCommerce—> Status.

    Looking forward to hearing from you!

    Best,

    Ross

    Thread Starter adeboye986

    (@adeboye986)

    I am using a paystack payment gateway, and which part of the system status should I paste?

    Plugin Support AW a11n

    (@slash1andy)

    Automattic Happiness Engineer

    Hey there!

    Your first step would be to check with the support for the payment gateway plugin you are using, as they would have more insight into how it should be set up (that is mostly the issues we see with this message, the payment method is not setup properly).

    The System Status Report should be pasted in it’s entirety in threads.

    Plugin Support Ross V. a11n

    (@rossviviano)

    Automattic Happiness Engineer

    Hi again,

    We haven’t heard from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any more questions!

    Best,

    Ross

Viewing 4 replies - 1 through 4 (of 4 total)
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