Plugin has always been failing for me

  • I bought this plugin at about 3 months ago and it didn’t work for me so I decided giving up. A lot of people had the same errors as me and the plugin didn’t seem to be improving. Now, 3 months later, I decided to give it a new chance and try how it was working. A complete disappointment. Just creating the first calculator, naming it and saving it, and it just disappears and erases all the process.
    Hope this fixes soon because seems a pretty good plugin for its price but doesn’t work well enough.
    Will change my rating if I get it working perfectly.

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  • Hi Sir,

    Thanks for reaching us!
    We kindly ask to update this plugin to the last version as an initial step. After activating the plugin and please check this problem once more. If you find it again, please provide website URL and access details in our support platform sending a ticket here https://support.stylemixthemes.com/auth/login, so our support managers will check your website. Generally, this problem might be caused by a conflict with the theme or one of the side plugins activated on the website.
    We also inform you that the new created calculators will not disappear after you save it in the latest update. You can see how your calculators are shown in a page or a post by inserting them into page using the shortcode of the calculator here: https://docs.stylemixthemes.com/cost-calculator-builder/plugin-features/insert-calculators-into-the-page.

    Regards

Viewing 1 replies (of 1 total)
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