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Resolved ?eljko
(@archiezajecar)

4 years, 4 months ago

Reports an error while updating. I am from Serbia, maybe the translation is not the best.

Warning: chmod(): Operation not permitted in /home/customer/www/zivitedobarzivot.com/public_html/wp-admin/includes/class-wp-filesystem-direct.php on line 168

The update could not be set because we were unable to duplicate some files. This is usually due to inconsistent file rights. assets/css/privacy-rtl.css, assets/css/privacy.css, assets/css/privacy.scss, includes/tracks/events/class-wc-coupon-tracking.php, includes/tracks/events/class-wc-order-tracking.php, includes/admin/notes, includes/admin/views/html-notice-uploads-directory-is-unprotected.php, includes/admin/views/html-notice-redirect-only-download.php, packages/action-scheduler, packages/woocommerce-admin, packages/woocommerce-blocks/vendor/composer/autoload_files_package.php, packages/woocommerce-blocks/build/product-list-style-legacy.deps.json, packages/woocommerce-blocks/build/product-list-style-legacy.js, vendor/pelago, vendor/symfony, vendor/automattic/jetpack-constants, vendor/composer/autoload_files_package.php, src/Blocks, src/Admin

Plugin update failed
How do I solve this problem? Thank you

The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

Plugin Contributor Niels Lange
(@nielslange)

4 years, 4 months ago

Hello @archiezajecar,

Your error message indicates that this problem is caused by incorrect file and folder permissions. The following article explains how to adjust the file and folder permissions correctly:

https://www.wpbeginner.com/beginners-guide/how-to-fix-file-and-folder-permissions-error-in-wordpress/

Thread Starter ?eljko
(@archiezajecar)

4 years, 4 months ago

Thanks @nielslange for the reply, but unfortunately, it didn’t help. Still reporting the same error ??
Is there another solution to this problem?

Plugin Contributor Niels Lange
(@nielslange)

4 years, 4 months ago

@archiezajecar You could try to delete the WooCommerce plugin completely and then to install the latest version.

Thread Starter ?eljko
(@archiezajecar)

4 years, 4 months ago

@nielslange First thing I did before I asked for help. It didn’t help.
Can this help you detect this problem?
https://prnt.sc/tqgm33

Plugin Contributor Niels Lange
(@nielslange)

4 years, 4 months ago

@archiezajecar The screenshot does not really help. Have you contacted your hosting company already to double-check the file and folder permissions? As mentioned in my first message, the warning chmod() is related to the permissions and depending on the hosting company, the settings might not be accessisble via (S)FTP but have to be checked within the corresponding control panel.

Kenin
(@kbassart)

Automattic Happiness Engineer

4 years, 3 months ago

Hi there,

We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘I can’t update the new version’ is closed to new replies.