Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    Where can we see the website in question?

    Thread Starter gabiz

    (@gabiz)

    Hi Takayuki! Sorry, it’s https://www.commonwealthassurance.com/. Thank you

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    See Setting up mail

    What email settings do you have in the Mail tab panel?

    Thread Starter gabiz

    (@gabiz)

    Thank you, Takayuki. I have copy-pasted the first fields here.

    [contact-form-7 id=”2471″ title=”Request pricing”]

    Mail
    You can edit the mail template here. For details, see Setting up mail.
    In the following fields, you can use these mail-tags:
    [FirstName][LastName][Company][CompanyAddress][Email][ContactNumber][Facility][Location][Service][OpeningsNumber][Details][date]

    To [email protected]

    From Commonwealth Assurance <[email protected]>

    Subject [Company] is requesting more info about: “[Service]”

    Additional headers Reply-To: [Email]

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    What other plugins and theme do you use on the site?

    Thread Starter gabiz

    (@gabiz)

    Theme: Monstroid2

    Plugins: – Flying Images by WP Speed Matters
    – Elementor (Pro)
    – GDPR Cookie Compliance
    – Header and Footer Scripts
    – HubSpot All-In-One Marketing – Forms, Popups, Live Chat
    – Insert Headers and Footers
    – Jet Data Importer
    – Jet Plugins Wizard
    – JetBlocks For Elementor
    – JetBlog For Elementor
    – JetElements For Elementor
    – JetMenu
    – JetTabs For Elementor
    – JetThemeCore
    – JetTricks
    – Kava Extra
    – MailOptin – Lite
    – Minify HTML
    – Phoenix Media Rename
    – SG Optimizer
    – UpdraftPlus – Backup/Restore
    – WP File Manager
    – Yoast SEO

    A majority of them came with the theme. In particular, those that include “Jet” in their naming.

    Thank you so much for your help.

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    Try switching to the default theme and deactivating all plugins excluding Contact Form 7 and Yoast SEO.

    Why you are advised to deactivate plugins and switch to the default theme.

    Thread Starter gabiz

    (@gabiz)

    Thank you, Takayuki. I’m afraid to switch to the default theme, as I’m a novice to WordPress, but I’ll see what I can do.

    Hello, I’m having a similar if not same issue. I followed the instructions at https://contactform7.com/faq/mail-that-comes-through-the-contact-form-shows-wordpress-as-its-sender-name/ in addition to putting the preferred sender name in [] “” and just text. It keeps giving me an “Invalid mailbox syntax is used” error. I’m a novice with WordPress so switching themes doesn’t seem like a viable option…terrified to lose all the work I put in to building this website out. It’s been a lot. Any help to resolve this is greatly appreciated. Stats:

    Contact Form 7 – Version 5.2
    Pofo theme (using a child theme)

    Additional plugins
    Akismet Anti-Spam
    BoldGrid Easy SEO (currently inactive)
    BoldGrid Gallery
    BoldGrid Inspirations
    Contact Form 7
    Envato Market
    Google Analytics for WP by MonsterInsights(currently inactive)
    Hello Dolly (currently inactive)
    Jetpack by WP
    MC4WP: Mailchimp for WP
    OptinMonster API (currently inactive)
    Pofo Addons
    Post and Page Builder (currently inactive)
    Post and Page Builder Premium
    Regenerate Thumbnails
    reSmush.it Image Optimizer (currently inactive)
    Slider Revolution
    Total Upkeep
    Total Upkeep Premium
    WP Super Cache
    WPBakery Page Builder
    WPForms Lite
    Yoast Duplicate Post

    I’m still building the site and soooo close to done. One of my soon tasks is to delete inactive plugins. A couple I want to reactivate, but working with the theme developer to figure out an error.

    Thanks again!

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘How to change the sender name from “WordPress” to the name of the business?’ is closed to new replies.