• Resolved goodpointcc

    (@goodpointcc)


    Hello,

    I’m using this plugin for a client. The website itself isn’t visible yet, because the shipping rates are not correct. For example, shipping (standard) from the shippers adres in the Netherlands to an adress in Belgium is 5,92 euro, but on the website the rates are 22.82 euro. How can I fix this problem?

    (In the plugin settings the unit number is correct)

    Thanks in advance.

    <?xml version="1.0"?>
    <RatingServiceSelectionRequest xml:lang="en-US">
      <Request>
        <TransactionReference/>
        <RequestAction>Rate</RequestAction>
        <RequestOption>Shop</RequestOption>
      </Request>
      <PickupType>
        <Code>01</Code>
        <Description/>
      </PickupType>
      <Shipment>
        <Service>
          <Code>03</Code>
          <Description/>
        </Service>
        <Shipper>
          <ShipperNumber>RR5593</ShipperNumber>
          <Address>
            <AddressLine1>Industrieweg ..</AddressLine1>
            <City>Zierikzee</City>
            <PostalCode>4301 RS</PostalCode>
            <CountryCode>NL</CountryCode>
          </Address>
        </Shipper>
        <ShipFrom>
          <Address>
            <AddressLine1>Industrieweg ..</AddressLine1>
            <City>Zierikzee</City>
            <PostalCode>4301 RS</PostalCode>
            <CountryCode>NL</CountryCode>
          </Address>
        </ShipFrom>
        <ShipTo>
          <Name/>
          <CompanyName/>
          <AttentionName/>
          <Address>
            <AddressLine1>Koningin Astridplein 27</AddressLine1>
            <City>Antwerpen</City>
            <PostalCode>2018</PostalCode>
            <CountryCode>BE</CountryCode>
          </Address>
        </ShipTo>
        <RateInformation>
          <NegotiatedRatesIndicator/>
        </RateInformation>
        <Package>
          <PackagingType>
            <Code>02</Code>
            <Description/>
          </PackagingType>
          <PackageWeight>
            <Weight>0.25</Weight>
            <UnitOfMeasurement>
              <Code>KGS</Code>
              <Description/>
            </UnitOfMeasurement>
          </PackageWeight>
          <PackageServiceOptions/>
        </Package>
        <ShipmentServiceOptions/>
      </Shipment>
    </RatingServiceSelectionRequest>
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Marta Borówka

    (@martapaw)

    Hello @goodpointcc,

    Please read our article we explain what affects the UPS rates in our plugin.
    Especially the Pickup Type feature.

    Best regards,
    Marta

    Thread Starter goodpointcc

    (@goodpointcc)

    Dear Marta,

    Thank you for your fast response. I see that the Pickup type etc. only available is in the Pro version, correct?

    So that means that it isn’t possible to show the normal shipping costs in the free version, only the more expensive rates?

    Best regards,

    Wessel

    Plugin Support Marta Borówka

    (@martapaw)

    @goodpointcc,

    Our UPS PRO plugin is loaded with many more features allowing to adjust the rates to meet your needs.

    Best regards,
    Marta

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Problem with live rates’ is closed to new replies.