Can’t connect to database – me too

  • I have created a MySQL database on my host server and a user with full permissions to access it. When I run the install.php script, I get the message:

    We were able to connect to the database server (which means your username and password is okay) but not able to select the solidus_mibit database.

    I have checked with my host provider and the ‘localhost’ domain is correct for their environment. The database exists and I can work with it directly OK. But this script won’t run. I have seen lots of other people with the same problem, but no solution. I’ve moved everything into the root directory to avoid any directory-relative issues, but it makes no difference. Help appreciated!

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  • Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    ?????? Advisor and Activist

    Are you sure that’s the right database name?

    Sometimes the databases on shared hosting needs an account name in front. Like mine are ipstenu_whatever

    Make sure solidus_ is actually your user name.

    Also, if you gave the database a special user ID as admin, make sure that user has access to the database.

    Thread Starter francesday

    (@francesday)

    Yes, I have checked and re-checked the database name and the user name. I have created a whole new database with a simple name and a whole new user also with a simple password. I still get the same message.
    But I just tried one more time – and now it’s working. No idea why, or why not, but thanks for responding.

Viewing 2 replies - 1 through 2 (of 2 total)
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