• Resolved Mark

    (@bidfor)


    Hi,

    is it really unlimited video hosting?

    My site have around 15GB of videos but its using over 4TB of bandwidth every month. Will it be a problem if I get the premium account?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor James Huff

    (@macmanx)

    Currently it is unlimited, though please keep in mind there is an individual file size limit of 2TB, so you shouldn’t have a problem as long as you don’t plan on uploading videos larger than that. ??

    Thread Starter Mark

    (@bidfor)

    Is the subscription refundable if it doesn’t suit my need?

    Plugin Support KokkieH

    (@kokkieh)

    If you buy an annual plan it’s fully refundable for 30 days after purchase, yes. We do not offer pro-rated refunds if you cancel outside the refund period.

    https://jetpack.com/support/refunds/

    And just a slight correction, as it appears James mistyped above: the individual filesize limit is 2GB, not 2TB ??

    Thread Starter Mark

    (@bidfor)

    Hi there, is it ok for me to upload legal adult content to the video hosting site?

    Plugin Support KokkieH

    (@kokkieh)

    We do not allow pornographic content to be uploaded to VideoPress, no.

    kurdplanet

    (@kurdplanet)

    hello , i have Jetpackpro plan,and video does not convert, and they stock in the gallery.what i have to do

    Plugin Support KokkieH

    (@kokkieh)

    @kurdplanet please don’t post into old, resolved threads created by other people.

    If you have a paid plan, please contact support at https://jetpack.com/contact-support/?rel=support. We are not able to provide support for paid Jetpack features in this forum.

Viewing 7 replies - 1 through 7 (of 7 total)
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