Salesforce connection is down

  • Resolved dancewave

    (@dancewave)


    4 years, 4 months ago

    My secure registration page (https://www.secure.dancewave.org) should be showing a list of all of our open class registration links, but yesterday some connection between WordPress and Salesforce went down and I am unable to access my cart links or process sales.

    Donations through our website (https://www.secure.dancewave.org/donate.php) seem to be going through to our Salesforce account, but the following error message comes up on the confirmation screen:

    Warning: count(): Parameter must be an array or an object that implements Countable in /home/dance4kids/secure.dancewave.org/includes/ClickandPledge_PaaS_Processor.php on line 1377

    Warning: count(): Parameter must be an array or an object that implements Countable in /home/dance4kids/secure.dancewave.org/includes/ClickandPledge_PaaS_Processor.php on line 1940
    – > :Array

    Our site is running WP 5.0.10 using PHP v 7.2.3. I’m a WP beginner and don’t know much about coding. When I look at my theme > editor I see a plugin listed on the right called “cartbug.php” but cannot find a plugin for it.

    Does anyone have experience to help me reestablish our SF>WP connection? Any ideas appreciated.

    Thanks ~ Leigh

    The page I need help with: [log in to see the link]

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