• Resolved mohitmahajan077

    (@mohitmahajan077)


    I am unable to link stripe with WooCommerce and Everytime it shows this message
    Sorry, we are unable to process your payment at this time. Please retry later.

    The test payments and the live payment failed.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Kyle M

    (@kylemcpheron)

    Hi @mohitmahajan077,

    My advice would be to first check that you are using the most up-to-date version of the Stripe plugin.

    Next, double check and make sure the Live Secret Key **Live Secret Key** and **Live Publishable Key** (obtained from your Stripe account) are correct. Please note, the test keys are different than the live keys, so ensure you are using the correct key, depending on if you are testing in live mode or test mode.

    I would also suggest that you have followed all setup instructions, as seen on the Stripe Documentation.

    If you have set the plugin up correctly, and still have issues, please start a new thread in the WooCommerce Stripe Payment Gateway forum, as the issue is directly related to Stripe, and not WooCommerce. Of course, this is assuming you are using the Stripe plugin.

    Cheers!

    • This reply was modified 4 years, 4 months ago by Kyle M.
Viewing 1 replies (of 1 total)
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