Time to register takes some time

  • Resolved wjyeshealth

    (@wjyeshealth)


    4 years, 4 months ago

    Hi There,

    First of all great Plugin ! Lately I have been experiencing slow registration speed. Example at an average of 15-20 second to register a single user. Previously it only takes 5 seconds to do it. Any idea what could be causing this delay ? I would like to optimise this further to improve User Experience.

    Appreciate your kind assistance on this!

    Regards,
    Wen Jun.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support sanjuacharya77

    (@sanjuacharya77)

    Hi @wjyeshealth,

    Thank you for the good feedback. Since there is not such an issue in our test environment. Could you please provide me the URL of the registration form? I will do the test register and let you know accordingly.

    Thanks and Regards!

    Thread Starter wjyeshealth

    (@wjyeshealth)

    Hi @sanjuacharya77 ,

    Could you kindly provide your support email. I would like to email you the registration link instead. Since the registration page is exclusive to only members who are paying customer in our online web store, I will give you a link which allows you to directly bypass this and to register.

    Thanks !

    Regards,
    Wen Jun.

    Hi @wjyeshealth,

    In that case, you can contact us via our contact page and we will receive your query directly in our email. We will then follow you up there.

    You can contact us here: https://wpeverest.com/contact/
    Note: Make sure you include the link to this thread so that we get the overall idea of how the ticket progressed and what the matter is.

    Regards!

    Thread Starter wjyeshealth

    (@wjyeshealth)

    Hi @sharmadpk03 ,

    Thanks I have forwarded a support request via the provided link and attached the registration link for the team to follow up on this.

    Regards,
    Wen Jun.

Viewing 4 replies - 1 through 4 (of 4 total)
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