• Resolved abdulahsulton

    (@abdulahsulton)


    I don’t know what happened from today (15-07-2020) except google preview option everything is gone as my readability and SEO score, status, suggestion & recommendation boxes are not showing as this is happening in all posts or pages.

    Possible recent changes: Recently I just changed some SSL plugins and some author description plugins that’s it.
    I dont understand why this happened possibly a bug or something because it was running good with my theme uptill today. Please help me fix the problem. Thankyou.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support devnihil

    (@devnihil)

    @abdulahsulton Can you please confirm you are using the most recent Yoast v14.5? You can learn more about updating here: https://kb.yoast.com/kb/how-can-i-update-my-free-plugin/

    Also, can you confirm you are using WordPress 5.4.2? You can check by clicking on the W in the top left and selecting About. If you need to update, please check with your host provider. Please know that if you are using an older version of WordPress Core you may experience unexpected behavior with Yoast. This guide explains more: https://yoast.com/why-we-dont-support-old-wordpress-versions/
    ?
    ?If you update to the most current version of WordPress and Yoast SEO, does this resolve the issue?

    If the issue is still occurring after confirming both Yoast SEO and WordPress are updated, this may be due to a plugin or theme conflict. Can you try and gather as much information for us as possible? Please perform the following:

    1. Check for conflicts.
    2. Check for JavaScript errors with your console.
    If you find any JavaScript errors related to Yoast SEO or if there is a conflict with a plugin or a theme, you can create a new GitHub issue for our developers. Please report the issue to a third party developer as well.

    If you didn’t find any conflicts or errors, we think the issue is specific to your site. We’d need to investigate further but are unable to do so on these forums. You can purchase Yoast SEO Premium and receive our Premium email support and we can help you further.

    Thread Starter abdulahsulton

    (@abdulahsulton)

    Yes I am using wordpress 5.4.2 and also latest version of Yoast SEO.I also did the all the plugins deactivation but the problem hasn’t solved.
    From yesterday when this happened this message was showing on my Yoast dashboard.

    “You’re using WordPress in a language we don’t support yet. We’d love for Yoast SEO to be translated in that language too, but unfortunately, it isn’t right now. You can change that! Register at Translating WordPress to help translate it”

    I don’t really understand what is the problem here.

    Thread Starter abdulahsulton

    (@abdulahsulton)

    I saw this fix to the above issue on WordPress support.

    *********Can you please try switching from English(United States) to any other English locale (like Australia), saving, and then changing back to your chosen English locale?
    You can do this in Settings -> General -> Site Language.

    This should correct the issue if you have an outdated site language file that may cause this issue**********

    So I changed my general settings from Englisk US to English UK and the issue is still there and hasn’t resolved. and now the message changed into this:

    *******You’re using WordPress in English (UK). While Yoast SEO has been translated to English (UK) for 100%, it’s not been shipped with the plugin yet. You can help! Register at Translating WordPress to help complete the translation to English (UK)*****

    Hi @abdulahsulton,

    Thank you for your reply.

    We don’t believe that the translation notification has to do with the plugin not (completely loading).

    If deactivating the plugins doesn’t help, were/are you able to test if temporarily switching to a default theme such as Twenty Twenty? You can do this without affecting site visitors or any other user on your site using the Health Check plugin. We explain how to do this in this article.

    Apart from testing that. Were you able to find any Javascript errors or server log errors that might lead us to the culprit? Additionally, we would like to see any screenshots of how Yoast SEO loads on your site to see what is happening, can you please share a screenshot using a service like pasteboard.co and sharing the URL here. Thank you!

    Thread Starter abdulahsulton

    (@abdulahsulton)

    Yes, I deactivated all plugins and changed themes manually as you have mentioned even applied 4,5 different themes and then deleted and install again the yoast seo plugin but the issue remains the same nothing changed and now my sites fuck*d up ??

    Thread Starter abdulahsulton

    (@abdulahsulton)

    Here the images:
    1. Seo and readability boxes are gone from posts editing https://pasteboard.co/Ji4fAMA.png
    2. Yoast boxes in WordPress Editor as Only google preview is showing https://pasteboard.co/Ji4grgW.png
    3. Yoast all posts status tab not showing (green, red or orange) https://pasteboard.co/Ji4gOp9.png
    4. Health Checker status on yoast a bit blurry image but this may help as well https://pasteboard.co/Ji4eEkN.jpg

    Plugin Support devnihil

    (@devnihil)

    @abdulahsulton We would first recommend checking the following settings to confirm that they are set correctly:

      ? Can you confirm you have the right user permissions? You can check by going to Users->Your Profile->Yoast SEO settings (may need to scroll down) and confirm that both “Disable SEO analysis” and “Disable readability analysis” are unclicked?
      ? Can you confirm that the SEO, Readability, and Insights are all enabled by going to SEO->General->Features and checking that SEO Analysis, Readability Analysis, and Insights are all set to ‘On’?
      ? Can you confirm that the SEO and Readability are enabled on the posts? You can check by going to SEO->Search Appearance->Content Types and seeing that the Yoast SEO Meta box says “Show” for the respective content type (pages, posts, etc)?
      ? Can you confirm that if you go to the post/page and click on Screen Options (in the top right) that all the right options are enabled?
      ?

    These articles should also help serve as a guide for some of the settings: https://kb.yoast.com/kb/how-to-enable-disable-the-keyword-analysis/ and https://kb.yoast.com/kb/enable-disable-content-readability-analysis/

    Thread Starter abdulahsulton

    (@abdulahsulton)

    Man shit how can I be so dumb. I didn’t check those settings and I thought it is some kind of bug or clash between plugins. My other admin changed these settings mistakenly and I completely changed the symmetry of my whole website.
    I am really sorry to bother you guys on this issue. Thank you guys so much that you guys helped fix the issue that was actually created from my own side.

    Plugin Support devnihil

    (@devnihil)

    @abdulahsulton It’s no problem, we’re glad the issue is fixed for you. Thanks for confirming that this has corrected it. We are going ahead and marking this issue as resolved.

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘My readability and SEO score section is not showing’ is closed to new replies.