Google Analytics not connecting to site!

  • Resolved DBAZA

    (@bricmor)


    4 years, 8 months ago

    hi,

    when connecting to google analytics, only option is setting up to main google account. all other accounts and specifically, the domain in question, has no option to connect. in other words the drop down has no additional site options.

    please advise?

    darryn

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    @bricmor Sorry to hear you’ve been unable to successfully connect to the correct Analytics account. Can you follow the steps below and inform me whether you’re able to proceed with the dropdowns displaying the expected details?

    1. Check your connected email from within your Site Kit dashboard
    2. Open up the Analytics web console and ensure that same email has access to the required accounts and properties
    3. Disconnect the Analytics module
    4. Open up a browser incognito window
    5. Access your admin dashboard and attempt setting up the Analytics module once more

    Let me know if you have any queries on the above.

    Plugin Support James Osborne

    (@jamesosborne)

    @bricmor As we didn’t receive a response I will mark this as resolved. Feel free to open a new support topic if you continue to encounter issues.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Google Analytics not connecting to site!’ is closed to new replies.