• Hello,

    I am using OceanWp theme(free version).Before purchase premium version, I have facing some issues during demo import.
    When I have create new site then the demo import working properly(https://yoga.oceanwp.org/) with all elementor blocks/sections.
    But if I have removed all pages/posts and reset all data using “WordPress reset plugin” and “Customizer Reset plugin” as per your documentation, and then import again oceanwp demo, all content are importing but the elementor structure is messed in the page/post. All content are assigned in one elementor block/section.
    If I have reinstall WordPress with different sitename, then again it’s working correctly.
    Please Oceanwp theme team look into this issue. Is this bug of your theme or am I doing any wrong?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi,

    Please go to Elementor > System Info and check the below parameters.
    ?Make sure that you are using PHP version 7 and above, that your WordPress Memory Limit is set to 512M or above, and that your Upload Limit is set to 20MB or above.
    Also, make sure that GD Installed and ZIP Installed are both to YES.
    If any of these parameters do not match, please contact your hosting provider and ask them to help you with the setup mentioned above.
    and try importing again.

    you can also try manual Importing data.
    To import the demo manually, you have to import the 3 files from here https://github.com/oceanwp/oceanwp-sample-data and follow the steps.
    1. Import sample-data.xml file from Tools > Import, and Run WordPress Importer from here and import the XML file.
    2. Import the oceanwp-export.dat file from the Theme Panel > Import/Export, and import the .dat file.
    3. Install the widget Import-export plugin, Go to Tools > widget Importer & Exporter, from here import the widgets.wie file.

    Now go to appearance > menu, and assign the menu to the main menu.

    Thank you Abhishsek; this did it for me.

    You are most welcome!

Viewing 3 replies - 1 through 3 (of 3 total)
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