Buy Button on Android App

  • Resolved printandweb

    (@printandweb)


    4 years, 4 months ago

    when the client Shares a product, the shared product will have a ‘buy’ button. But on the android fb app, you cannot click on the button – it does nothing. With some research I found it is because it wants to do a popup, and will work on the computer – but not on android phones.

    Can you fix this on the app – or what do we do??

Viewing 6 replies - 1 through 6 (of 6 total)

  • Hey?@printandweb,

    Thanks for writing to us about Facebook for WooCommerce! I’m sorry to hear that the button isn’t working as expected on Android. I am happy to help out here. ??

    It sounds like you may be referring to the Facebook app and not our plugin here. Would you please share a screenshot of the “Buy” button you are referring to? Does this issue only occur when our plugin syncs products to your store?

    Thanks,
    Tamara
    SkyVerge

    Thread Starter printandweb

    (@printandweb)

    How do I add the screenshot here?

    Hey @printandweb,

    You can share a screenshot by uploading it to a service like Snipboard and pasting in a link here ??

    Thanks,
    Tamara

    same problem with me , buy button doesn’t work on mobile and one another problem is that it slow my site.can you suggest a solution.

    Hey @rdcc34,

    Thanks for reaching out about the plugin! I’m sorry to hear that the buy button isn’t working as expected. I’m happy to help you here ??

    I’d like to have a closer look at your site. Would you please share a link to one of your affected products?

    Thanks,
    Tamara

    Hey @printandweb and @rdcc34,

    It has been a long time since we heard from you, so I’m going to mark this topic as resolved.

    If you’re still experiencing issues please take a look at our documentation for more information and create a new thread if you have further questions.

    Thanks,
    Tamara ??

Viewing 6 replies - 1 through 6 (of 6 total)
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