Make a Ticket for HomeStore theme

  • Resolved grynge

    (@grynge)


    4 years, 8 months ago

    I am trying to reach the support on woocommerce for HomeStore Theme for StoreFront.
    When I try to submit the ticket I get “Something went wrong and we couldn’t submit your ticket! Please try again.”
    I try again and again same error each time, I have tried different content in the field boxes and the same error. I’ve tried I need help with StoreFront, I tried I need help with HomeStore. Do I try with another plugin that I purchased?

    As there is no other way to contact you what can I do?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter grynge

    (@grynge)

    I tried a lot of the other pull down options and the same error, I tried login out clearing the cache and logging back in, the same error, I tried 2 more different browsers and the same error.

    How am I supposed to contact support?

    Thread Starter grynge

    (@grynge)

    I have Homestore, the Storefront Child theme, it is running on a Multisite wordpress with 2 sites.
    Everytime I click customize I get the There has been a critical error on your website.

    The websites show pages, and don’t have the same error, only in customise does the error show.
    I have only just turned multisite on so nothing is really setup yet.

    Hey @grynge !

    I believe I was able to find your WooCommerce account and sent you an email to get you some help with your Homestore theme. Please check your email and respond to us there.

Viewing 3 replies - 1 through 3 (of 3 total)
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