Error: Mailer: Other SMTP SMTP Error: The following recipients failed:

  • Resolved igorvanderwerf

    (@igorvanderwerf)


    4 years, 9 months ago

    I keep receiving error messages in my admin page, but I have no clue why or how.

    Mailer: Other SMTP
    SMTP Error: The following recipients failed: “[email protected]”: No such user here

    Can you please give me some more details regarding this error? It is an existing e-mailaddress, So I do not understand this.

    Please advise. Thank you.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter igorvanderwerf

    (@igorvanderwerf)

    It only doesn’t work at a certain e-mailaddress; info@mm#######.nl, but when I send an e-mail to my personal e-mailaddress igor##########@live.nl address it does work.

    I have no idea how this can happen. Please advise, thank you!

    Hi @igorvanderwerf,

    You may not have properly configured the SMTP. When you get a chance, could you please share the SMTP settings you’re using? The error might be appearing because you’re trying to send emails from your mail server to outsiders and emails are sent to within same mail server. This is typically due to authentication issues or you might need to contact your email hosting support to fix the issue.

    Thanks!

    Hi @igorvanderwerf – We haven’t heard from you in about a week, so I’m going to go ahead and mark this ticket resolved. If you still have questions, though, please feel welcome to continue the conversation.

    Thread Starter igorvanderwerf

    (@igorvanderwerf)

    Sorry for late reply, it is resolved indeed.

Viewing 4 replies - 1 through 4 (of 4 total)
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