• It seemed easy to use, and everything was working fine. But after a few days a customer rang to ask why we hadn’t replied to their email.

    Turned out that the contact form settings had spontaneously deleted the contact email, so emails were no longer getting to us.

    We don’t know how long it was broken, and there is no way to find the missing contacts. Those customers are gone ??

    Moved to wpdevart form instead.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Ethan Choi

    (@ethanchoi)

    Hi @delorean23,

    Sorry to hear that!

    That is definitely an odd issue, and we’ve not had similar reports of this from other users.

    However if you’d like more help with troubleshooting, please feel free to post in our WPForms Lite support forum.

    Thanks!

    Thread Starter delorean23

    (@delorean23)

    I don’t need help thanks. I’ve used a different form. This was in response to a request to give feedback on WP Forms.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Contact form stopped working’ is closed to new replies.