• Resolved scottl31

    (@scottl31)


    Hi Guys,

    First off, thanks for the great plugin, and thanks for the excellent support!

    We are making an online yearbook. When someone signed up, they would never get the verification email, but they would get the confirmation email that said their account details, but they could not log in because the account never got verified. Why would this happen?

    So we didn’t say anything because we thought we’d just make it “Default Account Status ACTIVE.” Well, this is about as insecure as you can get, so the client didn’t like it.

    So they asked if this would be possible:

    When someone registers with their desired user name, password etc., can an email be sent to the client, NOT the user, to be approved or not with a verification link?

    I know this is the same as having only admins do the approvals, but we don’t want them logging in as an admin and be able to have access to all WP settings and be able to edit the site.

    We just want to be able to let them verify any user with a link they could click on in an email sent by our system.

    Thanks!

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support mbrsolution

    (@mbrsolution)

    Hi,

    We are making an online yearbook. When someone signed up, they would never get the verification email, but they would get the confirmation email that said their account details, but they could not log in because the account never got verified. Why would this happen?

    Is this for a free membership or a paid membership account?

    Thank you

    Thread Starter scottl31

    (@scottl31)

    It’s free only. There won’t be any paid levels.

    Plugin Support mbrsolution

    (@mbrsolution)

    If it is only free registration, please check the following documentation email-activation-for-members. Let me know if this helps you.

    Thank you

    Thread Starter scottl31

    (@scottl31)

    I think that explains why the email wasn’t going out. I needed to check the box in the membership level.

    But this still allows the user to activate themselves.

    We want to have all users be approved by an admin (or somebody) by way of a link in an email without having to log into WP. Pretty much working like this, but instead of the user getting the link to click, it goes to one or more OTHER email addresses.

    Plugin Support mbrsolution

    (@mbrsolution)

    Hi,

    But this still allows the user to activate themselves.

    Yes that is the purpose of checking that box.

    We want to have all users be approved by an admin (or somebody) by way of a link in an email without having to log into WP.

    That is not currently possible in our plugin at present.

    Thank you

    Thread Starter scottl31

    (@scottl31)

    Ok, but we can have everyone be required to be approved by an admin, correct?

    If so, then there would be a link for the admin to click in the back end of the plugin, wouldn’t there?

    Even though it would be kind “manual,” I would think that we could send those links to the client to click on. Right?

    Plugin Support mbrsolution

    (@mbrsolution)

    Hi,

    I have submitted a message to the developers to investigate further your request.

    Thank you

    Plugin Author wp.insider

    (@wpinsider-1)

    The only option to manually approve members is to use the following option (so an admin of the site can review the profile then activate it):
    https://simple-membership-plugin.com/manually-approve-members-membership-site/

    Don’t use the email activation feature since that is for a different purpose than what you want. You need to use the “manual approval” option so a member can register then an admin can review the profile (from our plugin’s admin dashboard) and approve it. There is not going to be any link for an admin to click in an email. The admin simply approves it by reviewing the profile in the plugin’s dashboard.

    Thread Starter scottl31

    (@scottl31)

    So for what you say above, you mean we should uncheck the email activation box in the membership level?

    That’s fine I guess. But to actually approve users, somebody has to be logged in to the site.

    We don’t want them logging in because we don’t want them to have access to the back end of the site and potentially mess something up. But we want them to be the ones to approve users because we don’t want to be responsible if we approve someone by mistake that they didn’t want approved.

    Do you have any suggestions how we could achieve this, even if it means we need to buy one of your add-ons?

    The only thing I can think of is to export all pending users to a text file and send it to the client and have them tell us which ones not to approve.

Viewing 9 replies - 1 through 9 (of 9 total)
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