Plugin and Theme auto installer fails

Have you checked via FTP?

Yes. Directory is not there. These are new plugins or themes never on the server before.

Can you try manually installing plugins and/or themes via FTP?

Manually will work but why will the automatic install not work? This makes things a lot easier and it should work no?

Thanks.

Could be an issue with your server’s configuration. Ideally, if there are security restrictions in place, they should cause the plugin/theme install to fail. The error message you’re getting is extremely confusing.

Have you spoken to your hosting provider and asked if there are any restrictions in place?

I am asking them now. It makes no sense to me. Using PHP version 5.1.6 if that helps any.

They do not seem to have a clue yet.

Anyway I deleted the plugins directory entirely and tried to install a new plugin through wordpress. Got the same directory already exists error.

This makes no sense. Must be a bug. Who do I send this to?

I think this is a hosting issue – not a WordPress one.

Apparently this is some kind of wordpress issue. Thanks to a post from Detroiter on his thread regarding an issue that is similiar to this I did this (You can remove the FTP_PASS line if you want to manually enter in your password). This will tell wordpress where it should go and enter in the FTP info automatically if you choose to do things that way.

Edit your wp-config.php file putting these lines in underneath <?php:

define(‘FS_METHOD’, ‘ftpsockets’);
define(‘FTP_BASE’, ‘/path/to/wordpress/’);
define(‘FTP_CONTENT_DIR’, ‘/path/to/wordpress/wp-content/’);
define(‘FTP_PLUGIN_DIR ‘, ‘/path/to/wordpress/wp-content/plugins/’);
define(‘FTP_USER’, ‘username’);
define(‘FTP_PASS’, ‘password’);
define(‘FTP_HOST’, ‘ftp.example.org’);

Thanks for your input anyway Esmi