Orders does not display on Canada Pos

  • Resolved Afterimage Designs

    (@afterimagedesigns)


    4 years, 5 months ago

    Hi, Good day!

    I have set up the free version of Canada Post Shipping for Woocommerce plugin. It seems to be working since the shipping options are displaying properly – https://prntscr.com/stfebq.

    My issue now is that we have a customer that ordered and selected Small Packet USA Air for the shipping, and we can’t see his order on Canada Post account – https://prntscr.com/stffdp.

    Our expectation is that we will ship the items from Canada Post since we are using the Canada Post shipping options. But then we can’t see the order on Canada Post. Should this be automatic, once the order came from Woocommerce then selected Canada Post shipping, should it also displayed and tracked on Canada Post?

    Can you kindly advise?
    Thank you!

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author smallfishes

    (@smallfishes)

    Hey @afterimagedesigns

    Thanks for reaching out and sorry for the delay in reply.

    This plugin is a shipping calculator only. It doesn’t offer the integration level you’re looking for. I believe for that, many people use Ship Station.

    Hope this helps.

Viewing 1 replies (of 1 total)
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