Bing feed and store errors
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I am getting several issues and errors from bing. Please could you help resolving:
Feed errors: The feed format requires header which was not supplied in feed.
Store issue: 40% of offers in this store are not targeted. Download the report here.Thanks
Fabien
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Hi Fabien,
Thanks for using our plugin and reaching out to us.
With regards to the feed error: could you send us the plugin debug.log so we can have a look at how you configured your Bing feed? Instructions on how to retrieve the debug.log can be found here: https://adtribes.io/send-your-debug-log-to-support/
With regards the store issue. I am not sure what this error is about but it seems like Bing is letting you know that 40% of products that are in your store/feed have not been measured by the remarketing pixel you are running. Do you have such a pixel installed?
Hi,
Thanks for the quick reply.
Below is the content of the debug file:
June 4, 2020, 6:13 am
Array
(
[PHP] => 7.3
[Wordpress] => 5.4.1
[WooCommerce] => 4.2.0
[WooCommerce Product Feed PRO] => 1.1.8
)
Array
(
[Single products] => 26
[Variation products] => 30
[Total products] => 56
)
Array
(
[0] => Array
(
[channel_hash] => d4cb75caae5a73ac6b01171816b33bfb
[name] => Google Shopping
[fields] => google_shopping
[taxonomy] => google_shopping
[utm_source] => Google Shopping
[type] => Advertising
[projectname] => Google Shopping
[countries] => United Kingdom
[product_variations] => on
[default_variations] => on
[fileformat] => xml
[cron] => daily
[step] => 100
[project_hash] => GnSDNOaPw7tV9ETA8x4CFKlzsDXxJgeM
[filename] => GnSDNOaPw7tV9ETA8x4CFKlzsDXxJgeM
[external_file] => https://greenerroute.com/wp-content/uploads/woo-product-feed-pro/xml/GnSDNOaPw7tV9ETA8x4CFKlzsDXxJgeM.xml
[query_log] => https://greenerroute.com/wp-content/uploads/woo-product-feed-pro/logs/query.log
[query_output_log] => https://greenerroute.com/wp-content/uploads/woo-product-feed-pro/logs/query_output.log
[attributes] => Array
(
[0] => Array
(
[rowCount] => 0
[attribute] => g:id
[prefix] =>
[mapfrom] => id
[suffix] =>
)[1] => Array
(
[rowCount] => 1
[attribute] => g:title
[prefix] =>
[mapfrom] => title
[suffix] =>
)[2] => Array
(
[rowCount] => 2
[attribute] => g:description
[prefix] =>
[mapfrom] => description
[suffix] =>
)[3] => Array
(
[rowCount] => 3
[attribute] => g:link
[prefix] =>
[mapfrom] => link
[suffix] =>
)[4] => Array
(
[rowCount] => 4
[attribute] => g:image_link
[prefix] =>
[mapfrom] => image
[suffix] =>
)[5] => Array
(
[rowCount] => 5
[attribute] => g:availability
[prefix] =>
[mapfrom] => availability
[suffix] =>
)[6] => Array
(
[rowCount] => 6
[attribute] => g:price
[prefix] => GBP
[mapfrom] => price
[suffix] =>
)[7] => Array
(
[rowCount] => 7
[attribute] => g:google_product_category
[prefix] =>
[mapfrom] => categories
[suffix] =>
)[8] => Array
(
[rowCount] => 8
[attribute] => g:brand
[prefix] =>
[mapfrom] => custom_attributes__woosea_brand
[suffix] =>
)[9] => Array
(
[rowCount] => 9
[attribute] => g:gtin
[prefix] =>
[mapfrom] => custom_attributes__woosea_gtin
[suffix] =>
)[10] => Array
(
[rowCount] => 10
[attribute] => g:condition
[prefix] =>
[mapfrom] => custom_attributes__woosea_condition
[suffix] =>
))
[addrow] => 2
[mappings] => Array
(
[59] => Array
(
[rowCount] => 59
[categoryId] => 59
[criteria] => Health
[map_to_category] => 469 – Health & Beauty
)[60] => Array
(
[rowCount] => 60
[categoryId] => 60
[criteria] => Supplements & Vitamins
[map_to_category] => 525 – Health & Beauty > Health Care > Fitness & Nutrition > Vitamins & Supplements
)[48] => Array
(
[rowCount] => 48
[categoryId] => 48
[criteria] => Cleaning Products
[map_to_category] => 4973 – Home & Garden > Household Supplies > Household Cleaning Supplies > Household Cleaning Products
)[28] => Array
(
[rowCount] => 28
[categoryId] => 28
[criteria] => Home & Kitchen
[map_to_category] => 536 – Home & Garden
)[96] => Array
(
[rowCount] => 96
[categoryId] => 96
[criteria] => Beauty
[map_to_category] => 469 – Health & Beauty
)[69] => Array
(
[rowCount] => 69
[categoryId] => 69
[criteria] => Laundry
[map_to_category] => 8043 – Home & Garden > Household Supplies > Household Cleaning Supplies > Household Cleaning Products > Fabric & Upholstery Cleaners
)[45] => Array
(
[rowCount] => 45
[categoryId] => 45
[criteria] => Packaging
[map_to_category] => 975 – Office Supplies > Shipping Supplies > Packing Tape
))
[rules] => Array
(
[1589986747694] => Array
(
[rowCount] => 1589986747694
[attribute] => quantity
[condition] => =<
[criteria] => 1
[than] => exclude
))
[record] => on
[utm_on] => on
[utm_medium] => cpc
[utm_campaign] => Google Shopping
[utm_term] => id
[utm_content] =>
[total_product_orders_lookback] =>
[woosea_page] => filters_rules
[active] => 1
[last_updated] => 03 Jun 2020 11:00
[running] => ready
[nr_products] => 56
[nr_products_processed] => 0
[history_products] => Array
(
[20 May 2020 15:03] => 13
[21 May 2020 07:53] => 5
[22 May 2020 07:54] => 6
[23 May 2020 08:02] => 6
[24 May 2020 07:58] => 6
[25 May 2020 07:54] => 6
[26 May 2020 07:54] => 6
[27 May 2020 07:53] => 7
[27 May 2020 09:32] => 7
[28 May 2020 07:57] => 7
[29 May 2020 07:55] => 7
[30 May 2020 07:58] => 8
[31 May 2020 07:59] => 8
[01 Jun 2020 07:55] => 9
[02 Jun 2020 07:24] => 13
[02 Jun 2020 07:26] => 13
[03 Jun 2020 07:22] => 16
)[project_update] => yes
)[1] => Array
(
[channel_hash] => a80023c048bcf50aa70821992617d970
[name] => Facebook Dynamic Ads / Instagram Remarketing
[fields] => facebook_drm
[taxonomy] => google_shopping
[utm_source] => Facebook Dynamic Ads / Instagram Remarketing
[type] => Advertising
[projectname] => Facebook shop
[countries] => United Kingdom
[default_variations] => on
[fileformat] => xml
[cron] => hourly
[step] => 101
[project_hash] => zODHfVdM0fsnvy35P6HB0fgfEcPOW9eg
[filename] => zODHfVdM0fsnvy35P6HB0fgfEcPOW9eg
[external_file] => https://greenerroute.com/wp-content/uploads/woo-product-feed-pro/xml/zODHfVdM0fsnvy35P6HB0fgfEcPOW9eg.xml
[query_log] => https://greenerroute.com/wp-content/uploads/woo-product-feed-pro/logs/query.log
[query_output_log] => https://greenerroute.com/wp-content/uploads/woo-product-feed-pro/logs/query_output.log
[attributes] => Array
(
[0] => Array
(
[rowCount] => 0
[attribute] => g:id
[prefix] =>
[mapfrom] => id
[suffix] =>
)[1] => Array
(
[rowCount] => 1
[attribute] => g:availability
[prefix] =>
[mapfrom] => availability
[suffix] =>
)[2] => Array
(
[rowCount] => 2
[attribute] => g:condition
[prefix] =>
[mapfrom] => condition
[suffix] =>
)[3] => Array
(
[rowCount] => 3
[attribute] => g:description
[prefix] =>
[mapfrom] => description
[suffix] =>
)[4] => Array
(
[rowCount] => 4
[attribute] => g:image_link
[prefix] =>
[mapfrom] => image
[suffix] =>
)[5] => Array
(
[rowCount] => 5
[attribute] => g:link
[prefix] =>
[mapfrom] => link
[suffix] =>
)[6] => Array
(
[rowCount] => 6
[attribute] => g:title
[prefix] =>
[mapfrom] => title
[suffix] =>
)[7] => Array
(
[rowCount] => 7
[attribute] => g:price
[prefix] => GBP
[mapfrom] => regular_price
[suffix] =>
)[8] => Array
(
[rowCount] => 8
[attribute] => g:brand
[prefix] =>
[mapfrom] => pwb-brand
[suffix] =>
)[9] => Array
(
[rowCount] => 9
[attribute] => g:item_group_id
[prefix] =>
[mapfrom] => item_group_id
[suffix] =>
)[10] => Array
(
[rowCount] => 10
[attribute] => g:shipping_weight
[prefix] =>
[mapfrom] => weight
[suffix] =>
))
[addrow] => 1
[mappings] => Array
(
[28] => Array
(
[rowCount] => 28
[categoryId] => 28
[criteria] => Home & Kitchen
[map_to_category] => 536 – Home & Garden
)[48] => Array
(
[rowCount] => 48
[categoryId] => 48
[criteria] => Cleaning Products
[map_to_category] => 4973 – Home & Garden > Household Supplies > Household Cleaning Supplies > Household Cleaning Products
)[69] => Array
(
[rowCount] => 69
[categoryId] => 69
[criteria] => Laundry
[map_to_category] => 8071 – Home & Garden > Household Supplies > Household Cleaning Supplies > Shop Towels & General-Purpose Cleaning Cloths
)[45] => Array
(
[rowCount] => 45
[categoryId] => 45
[criteria] => Packaging
[map_to_category] => 975 – Office Supplies > Shipping Supplies > Packing Tape
))
[utm_on] => on
[utm_medium] => cpc
[utm_campaign] => Facebook shop
[utm_term] => id
[utm_content] =>
[total_product_orders_lookback] =>
[woosea_page] => analytics
[active] => 1
[last_updated] => 04 Jun 2020 05:18
[running] => ready
[nr_products] => 26
[nr_products_processed] => 0
[history_products] => Array
(
[20 May 2020 15:43] => 12
[20 May 2020 15:53] => 12
[20 May 2020 16:53] => 12
[20 May 2020 17:54] => 12
[20 May 2020 18:56] => 12
[20 May 2020 19:55] => 12
[20 May 2020 21:01] => 12
[20 May 2020 21:58] => 12
[20 May 2020 22:59] => 12
[20 May 2020 23:59] => 12
[21 May 2020 00:54] => 12
[21 May 2020 01:58] => 12
[21 May 2020 02:57] => 12
[21 May 2020 03:57] => 12
[21 May 2020 04:58] => 12
[21 May 2020 05:56] => 12
[21 May 2020 06:53] => 12
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[21 May 2020 08:56] => 12
[21 May 2020 09:59] => 12
[21 May 2020 10:55] => 12
[21 May 2020 12:00] => 12
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[21 May 2020 13:58] => 12
[21 May 2020 14:54] => 12
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[21 May 2020 17:59] => 12
[21 May 2020 18:57] => 12
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[21 May 2020 23:58] => 12
[22 May 2020 00:55] => 12
[22 May 2020 01:57] => 12
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[22 May 2020 09:56] => 12
[22 May 2020 10:54] => 12
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[22 May 2020 19:00] => 12
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[23 May 2020 05:57] => 12
[23 May 2020 06:57] => 12
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[25 May 2020 20:58] => 12
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[26 May 2020 10:55] => 12
[26 May 2020 11:57] => 12
[26 May 2020 12:57] => 12
[26 May 2020 13:56] => 12
[26 May 2020 15:04] => 12
[26 May 2020 15:53] => 12
[26 May 2020 16:54] => 12
[26 May 2020 17:54] => 12
[26 May 2020 18:53] => 12
[26 May 2020 20:02] => 12
[26 May 2020 20:57] => 12
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[26 May 2020 22:58] => 12
[26 May 2020 23:58] => 12
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[27 May 2020 01:59] => 12
[27 May 2020 02:56] => 12
[27 May 2020 03:56] => 12
[27 May 2020 04:58] => 12
[27 May 2020 05:57] => 12
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[27 May 2020 07:53] => 12
[27 May 2020 08:55] => 12
[27 May 2020 09:53] => 12
[27 May 2020 10:54] => 12
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[27 May 2020 12:58] => 12
[27 May 2020 13:57] => 12
[27 May 2020 14:56] => 12
[27 May 2020 15:59] => 12
[27 May 2020 16:59] => 12
[27 May 2020 17:54] => 12
[27 May 2020 19:00] => 12
[27 May 2020 20:00] => 12
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[27 May 2020 21:55] => 12
[27 May 2020 22:53] => 12
[28 May 2020 00:00] => 12
[28 May 2020 01:02] => 12
[28 May 2020 01:55] => 12
[28 May 2020 03:01] => 12
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[28 May 2020 05:00] => 12
[28 May 2020 05:56] => 12
[28 May 2020 06:55] => 12
[28 May 2020 07:57] => 12
[28 May 2020 08:56] => 12
[28 May 2020 09:56] => 12
[28 May 2020 10:53] => 12
[28 May 2020 11:59] => 12
[28 May 2020 12:56] => 12
[28 May 2020 13:56] => 12
[28 May 2020 15:01] => 12
[28 May 2020 15:59] => 12
[28 May 2020 16:54] => 12
[28 May 2020 17:53] => 12
[28 May 2020 18:54] => 12
[28 May 2020 19:57] => 12
[28 May 2020 20:53] => 12
[28 May 2020 21:54] => 12
[28 May 2020 22:55] => 12
[28 May 2020 23:59] => 12
[29 May 2020 00:56] => 12
[29 May 2020 01:55] => 12
[29 May 2020 03:01] => 12
[29 May 2020 03:59] => 12
[29 May 2020 04:56] => 12
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[29 May 2020 11:59] => 12
[29 May 2020 12:58] => 12
[29 May 2020 13:57] => 12
[29 May 2020 14:54] => 12
[29 May 2020 15:53] => 12
[29 May 2020 16:55] => 12
[29 May 2020 18:01] => 12
[29 May 2020 18:56] => 12
[29 May 2020 19:54] => 12
[29 May 2020 21:03] => 12
[29 May 2020 21:56] => 12
[29 May 2020 22:58] => 12
[29 May 2020 23:58] => 12
[30 May 2020 01:00] => 12
[30 May 2020 01:58] => 12
[30 May 2020 02:59] => 12
[30 May 2020 03:58] => 12
[30 May 2020 05:05] => 12
[30 May 2020 05:59] => 12
[30 May 2020 06:58] => 12
[30 May 2020 07:58] => 12
[30 May 2020 08:54] => 12
[30 May 2020 10:00] => 12
[30 May 2020 10:57] => 12
[30 May 2020 12:04] => 12
[30 May 2020 12:54] => 12
[30 May 2020 13:54] => 12
[30 May 2020 14:58] => 12
[30 May 2020 16:02] => 12
[30 May 2020 16:54] => 12
[30 May 2020 17:53] => 12
[30 May 2020 18:53] => 13
[30 May 2020 19:59] => 13
[30 May 2020 20:56] => 13
[30 May 2020 21:55] => 13
[30 May 2020 22:58] => 13
[31 May 2020 00:01] => 13
[31 May 2020 00:58] => 13
[31 May 2020 02:01] => 13
[31 May 2020 02:58] => 13
[31 May 2020 03:58] => 13
[31 May 2020 04:54] => 13
[31 May 2020 05:58] => 13
[31 May 2020 07:00] => 13
[31 May 2020 07:59] => 13
[31 May 2020 08:56] => 13
[31 May 2020 09:58] => 13
[31 May 2020 10:57] => 13
[31 May 2020 11:57] => 13
[31 May 2020 12:55] => 13
[31 May 2020 13:56] => 13
[31 May 2020 14:59] => 13
[31 May 2020 16:02] => 13
[31 May 2020 16:56] => 13
[31 May 2020 17:57] => 13
[31 May 2020 19:01] => 13
[31 May 2020 19:54] => 13
[31 May 2020 20:55] => 13
[31 May 2020 21:57] => 13
[31 May 2020 23:01] => 13
[31 May 2020 23:59] => 13
[01 Jun 2020 00:57] => 13
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[01 Jun 2020 03:00] => 13
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[01 Jun 2020 10:57] => 14
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[02 Jun 2020 14:21] => 18
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[03 Jun 2020 11:20] => 21
[03 Jun 2020 12:20] => 21
[03 Jun 2020 13:20] => 21
[03 Jun 2020 14:20] => 21
[03 Jun 2020 15:18] => 21
[03 Jun 2020 16:20] => 21
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[03 Jun 2020 18:20] => 21
[03 Jun 2020 19:21] => 21
[03 Jun 2020 20:20] => 21
[03 Jun 2020 21:21] => 21
[03 Jun 2020 22:23] => 21
[03 Jun 2020 23:31] => 21
[04 Jun 2020 00:23] => 21
[04 Jun 2020 01:30] => 21
[04 Jun 2020 02:21] => 21
[04 Jun 2020 03:23] => 21
[04 Jun 2020 04:25] => 21
[04 Jun 2020 05:20] => 21
))
[2] => Array
(
[channel_hash] => db9030c52a0642cf6e47df03541dec1c
[name] => Bing Shopping
[fields] => bing_shopping
[taxonomy] => google_shopping
[utm_source] => Bing Shopping
[type] => Advertising
[projectname] => Greener Route Bing
[countries] => United Kingdom
[product_variations] => on
[default_variations] => on
[fileformat] => txt
[cron] => daily
[step] => 100
[project_hash] => Zw7GZAJzMEllBXl4KVugiuTwRJ63Wuax
[filename] => Zw7GZAJzMEllBXl4KVugiuTwRJ63Wuax
[external_file] => https://greenerroute.com/wp-content/uploads/woo-product-feed-pro/txt/Zw7GZAJzMEllBXl4KVugiuTwRJ63Wuax.txt
[query_log] => https://greenerroute.com/wp-content/uploads/woo-product-feed-pro/logs/query.log
[query_output_log] => https://greenerroute.com/wp-content/uploads/woo-product-feed-pro/logs/query_output.log
[attributes] => Array
(
[0] => Array
(
[rowCount] => 0
[attribute] => id
[prefix] =>
[mapfrom] => id
[suffix] =>
)[1] => Array
(
[rowCount] => 1
[attribute] => title
[prefix] =>
[mapfrom] => title
[suffix] =>
)[2] => Array
(
[rowCount] => 2
[attribute] => link
[prefix] =>
[mapfrom] => link
[suffix] =>
)[3] => Array
(
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[criteria] => Cleaning Products
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Array
(
)Hi,
Thanks for sending over the debug.log. It shows you created a feed for Bing Shopping in TXT file format. I believe this is not allowed by Bing. Could you change the file format to XML, regenerate the feed and used the new feed URL?
Hope this helps.
I also created an XML feed and it was also triggering the same error. But will post the log again
here is the URL
https://greenerroute.com/wp-content/uploads/woo-product-feed-pro/logs/debug.log
Please advise
thank youAre you still getting the “Feed errors: The feed format requires header which was not supplied in feed”? because when we upload the feed ourselves and test this we do not get to see that error.
Hi,
Assuming the issue at hand has been resolved or our support is no longer required I am going to close this topic for housekeeping reasons now.
Please do not hesitate to reach out to us again whenever you need our help.
- The topic ‘Bing feed and store errors’ is closed to new replies.