Json not complete in order creation (parzial line_items)

  • Resolved bergheil

    (@bergheil)


    4 years, 10 months ago

    Hi Woocommerce experts ??
    I have a very hard bug to handle in the last weeks.
    In my e-commerce website I have an API hook when a customer insert an order.
    Sometime (it happen 3 times in the last 2 months) the order does not appear complete in the number of line_items.
    As example, if the order has 5 product the API (reading the Json) send the first 4 products.
    Anyone have Idea how to solve it?

    Kind regards

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support con

    (@conschneider)

    Engineer

    Hi there,

    Sometime (it happen 3 times in the last 2 months) the order does not appear complete in the number of line_items.

    If it only appears sometimes, then this suggests that your server might sometimes run out of hardware power and interrupts the process.
    I would check the error logs and look for signs of fatal errors, loading problems (Call to undefined method) and memory problems (tried to allocate ... memory).

    Kind regards,

    Thread Starter bergheil

    (@bergheil)

    Thanks very much, I think you are right.
    We have seen that the cloud server had some problems in this period.

    Kind regards

    Plugin Support con

    (@conschneider)

    Engineer

    Hi there,

    Thanks very much, I think you are right.
    We have seen that the cloud server had some problems in this period.

    Great, thanks for checking.

    Kind regards,

    Plugin Support con

    (@conschneider)

    Engineer

    Hi there,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Kind regards,

Viewing 4 replies - 1 through 4 (of 4 total)
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