Images not loading after installing LiteSpeed

  • Resolved boldhn

    (@boldhn)


    4 years, 9 months ago

    Hi, I am having problems with my website since the moment I installed LiteSpeed on wy woocommerce online store for some reason as you see in the attached files on desktop view all the images are displaying just fine however for some reason now on mobile view in some images I am only having the message image could not be loaded, and it’s only showing the miniature of a default image in some of them. I tried to disable the plugin however it didn’t made any difference I am wondering if after deactivation of the plugin that leaves any traces of the plugin still in the serrver. Or if there is any way to fix this problem I would appreciate it.

    It’s worth saying that if I inspect the page on mobile view it is shown just fine. However if I try to access it on a mobile device itself it’s the no displaying properly problem. If you have any suggestions I would greatly appreciate it.

    https://drive.google.com/drive/folders/1n8GruO-9X7bFKgUUeAe_Ah_JQKxVfuhH?usp=sharing

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support qtwrk

    (@qtwrk)

    Hi,

    If you use dev tool to mimic mobile view ,does this happen ?

    and please provide the report number.

    Best regards

    Thread Starter boldhn

    (@boldhn)

    Hi, thanks for your response no if I use the dev tool to mimic mobile view it does not happen but for some reason if I do it in an actual mobile device it kepts happening.

    Thread Starter boldhn

    (@boldhn)

    What would the report number be?

    Plugin Support qtwrk

    (@qtwrk)

    Hi,

    You can get report number in Toolbox —> Report

    Best regards,

    Plugin Support LiteSpeed Lisa

    (@lclarke)

    Hi, @boldhn

    I’m going to mark this topic “Resolved,” due to lack of activity.

    If you still need help, please provide your Report Number, found in WP Admin > LiteSpeed Cache > Toolbox > Report. (Press the Send to LiteSpeed button and make note of the number.)

    We’ll be happy to reopen the topic if necessary.

    Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
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