• Resolved cpljv

    (@cpljv)


    Checkout button was working fine, i didnt install new plugins, but i updated plugins which i dont remember which it was. Maybe of one those make my checkout button to stop working.

    any idea?

    Thanks in advance

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Stef

    (@serafinnyc)

    It is possible you have a conflict with one of the plugins. Try putting your site in maintenance mode and disable all your plugins except for woocommerce and then try. If it works you know it’s a plugin.

    Then one by one enable them and in between each one test until it throws an error again. Then you’ll know which one it is.

    Hope this helps.

    Thread Starter cpljv

    (@cpljv)

    I am checking server logs error and it show me this error.

    [Fri May 29 21:16:58.061797 2020] [:error] [pid 976432:tid 140456922797824] [client 179.6.33.164:0] SoftException in Application.cpp:630: Could not execute script “/home1/estilope/public_html/index.php”, referer: https://estiloperuano.com/checkout/

    Stef

    (@serafinnyc)

    That’s a server issue.

    Who are you hosted with? Have permissions changed on the server at all? Are you any using a security plugins?

    Thread Starter cpljv

    (@cpljv)

    Bluehost,
    Plugins i am using

    Anti-Spam by CleanTalk
    Health Check & Troubleshooting
    Jetpack by WordPress.com
    Protect Uploads
    Redux Framework
    WP Rocket
    Yoast SEO

    Stef

    (@serafinnyc)

    I’d run thru disabling all your plugins like I advised except for WC and see what happens. Or did you do that already and this is the error you received?

    If so then contact BH and see if there’s something wrong with the permission settings or if the htaccess file has been rewritten.

    Thread Starter cpljv

    (@cpljv)

    Disabling YITH WooCommerce Multi-step Checkout fixed it.

    Stef

    (@serafinnyc)

    Awesome.

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    – Joey

Viewing 8 replies - 1 through 8 (of 8 total)
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