• Resolved sharonshero

    (@sharonshero)


    Hello. At some point your plugin stopped working.
    When I test the subscription form and click on the Submit button nothing happens. My test name and email just sit there and I do not receive an error message.

    Currently I have the API properly added and I have a green light stating the plugin is connect to MailChimp. I went thru all the troubleshooting steps from your plugin’s support page and everything seems to be in order. I do not have Google Recaptcha, so that’s not causing the problem. And I turned off Contact7 to test and that made no difference either. <sigh> Can you assist??

    The page I need help with: [log in to see the link]

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  • Plugin Contributor Lap

    (@lapzor)

    The form I see in your website footer is not created with MailChimp for WordPress, it seems to be an embedded mailchimp form.

    I can only assist when you are using our plugin. Where can I test the form that is created with our plugin on your site?

    If you have any questions, please let me know!

Viewing 1 replies (of 1 total)
  • The topic ‘Mailchimp Not Receiving Subscription’ is closed to new replies.