My Email Id is showing with Symbols
-
Please check above attached link to the error. Can anyone tell what it is about?
The page I need help with: [log in to see the link]
-
@jsunil980 Thanks for opening a support topic. In order to help determine the cause can you share your Site Health information, which should display some useful information on your site, include your database encoding.
Is it safe to share here?
@jsunil980 It’s safe to post here, although if you’d prefer to share privately you can use this form.
### wp-core ### version: 5.4.1 site_language: en_US user_language: en_US timezone: +00:00 permalink: /%postname%/ https_status: true user_registration: 0 default_comment_status: open multisite: false user_count: 1 dotorg_communication: true ### wp-paths-sizes ### wordpress_path: /home/poojapre/public_html wordpress_size: 46.59 MB (48853328 bytes) uploads_path: /home/poojapre/public_html/wp-content/uploads uploads_size: 3.04 MB (3184892 bytes) themes_path: /home/poojapre/public_html/wp-content/themes themes_size: 14.92 MB (15642981 bytes) plugins_path: /home/poojapre/public_html/wp-content/plugins plugins_size: 44.80 MB (46976612 bytes) database_size: 2.63 MB (2757718 bytes) total_size: 111.98 MB (117415531 bytes) ### wp-dropins (1) ### advanced-cache.php: true ### wp-active-theme ### name: Neve (neve) version: 2.5.4 (latest version: 2.7.1) author: ThemeIsle author_website: https://themeisle.com parent_theme: none theme_features: hfg_support, title-tag, post-thumbnails, automatic-feed-links, custom-logo, html5, customize-selective-refresh-widgets, custom-background, themeisle-demo-import, align-wide, editor-color-palette, fl-theme-builder-headers, fl-theme-builder-footers, header-footer-elementor, lifterlms-sidebars, lifterlms, service_worker, menus, widgets theme_path: /home/poojapre/public_html/wp-content/themes/neve ### wp-mu-plugins (1) ### Elementor Safe Mode: version: 1.0.0, author: Elementor.com ### wp-plugins-active (8) ### Broken Link Checker: version: 1.11.12, author: WPMU DEV (latest version: 1.11.13) Elementor: version: 2.7.5, author: Elementor.com (latest version: 2.9.9) Email Encoder - Protect Email Addresses: version: 2.0.7, author: Ironikus Imagify: version: 1.9.9, author: WP Media (latest version: 1.9.10) Redirection: version: 4.8, author: John Godley SEOPress: version: 3.8.6, author: SEOPress Site Kit by Google: version: 1.8.1, author: Google WP Rocket: version: 3.5.4, author: WP Media ### wp-media ### image_editor: WP_Image_Editor_GD imagick_module_version: Not available imagemagick_version: Not available gd_version: bundled (2.1.0 compatible) ghostscript_version: 9.25 ### wp-server ### server_architecture: Linux 3.10.0-962.3.2.lve1.5.26.4.el7.x86_64 x86_64 httpd_software: Apache php_version: 7.2.30 64bit php_sapi: litespeed max_input_variables: 1000 time_limit: 30 memory_limit: 256M max_input_time: 60 upload_max_size: 100M php_post_max_size: 8M curl_version: 7.70.0 OpenSSL/1.1.1g suhosin: false imagick_availability: false htaccess_extra_rules: true ### wp-database ### extension: mysqli server_version: 5.7.30 client_version: mysqlnd 5.0.12-dev - 20150407 - $Id: 3591daad22de08524295e1bd073aceeff11e6579 $ ### wp-constants ### WP_HOME: undefined WP_SITEURL: undefined WP_CONTENT_DIR: /home/poojapre/public_html/wp-content WP_PLUGIN_DIR: /home/poojapre/public_html/wp-content/plugins WP_MAX_MEMORY_LIMIT: 256M WP_DEBUG: false WP_DEBUG_DISPLAY: true WP_DEBUG_LOG: false SCRIPT_DEBUG: false WP_CACHE: true CONCATENATE_SCRIPTS: undefined COMPRESS_SCRIPTS: undefined COMPRESS_CSS: undefined WP_LOCAL_DEV: undefined DB_CHARSET: utf8 DB_COLLATE: undefined ### wp-filesystem ### wordpress: writable wp-content: writable uploads: writable plugins: writable themes: writable mu-plugins: writable ### google-site-kit ### version: 1.8.1 php_version: 7.2.30 wp_version: 5.4.1 reference_url: https://poojaprefabhouse.in amp_mode: no site_status: connected-site user_status: authenticated active_modules: site-verification, search-console, analytics, tagmanager required_scopes: openid: ? https://www.googleapis.com/auth/userinfo.profile: ? https://www.googleapis.com/auth/userinfo.email: ? https://www.googleapis.com/auth/siteverification: ? https://www.googleapis.com/auth/webmasters: ? https://www.googleapis.com/auth/analytics: ? https://www.googleapis.com/auth/analytics.readonly: ? https://www.googleapis.com/auth/analytics.manage.users: ? https://www.googleapis.com/auth/analytics.edit: ? https://www.googleapis.com/auth/tagmanager.readonly: ? https://www.googleapis.com/auth/tagmanager.edit.containers: ? https://www.googleapis.com/auth/tagmanager.manage.accounts: ? search_console_property: https://poojaprefabhouse.in/ analytics_account_id: 1120????? analytics_property_id: UA-1120??????? analytics_profile_id: 2027????? analytics_use_snippet: yes tagmanager_account_id: 6001?????? tagmanager_container_id: GTM-5T9???? tagmanager_amp_container_id: none tagmanager_use_snippet: yes
@jsunil980 Many thanks for providing the additional information. Can you try to temporarily deactivate the Email Encoder plugin before checking for the same issue?
Thanks a lot it is resolved.
??
Closing this ticket
@jsunil980 Glad to know that fixed it! Be sure to leave the plugin a review.
- The topic ‘My Email Id is showing with Symbols’ is closed to new replies.