Report without attachment

  • Resolved milvus

    (@milvus)


    4 years, 9 months ago

    Hi, I’ve a problem with the automatic report.
    The email is sent without the csv attachment…
    I checked all settings but I’m not able to find is my mistake
    Can you help me?
    Thanks in advance
    Milvus

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author codepeople

    (@codepeople)

    Hi,

    Please indicate the version number of the plugin you are using and the settings you have applied to the automatic reports. If you prefer to now share the settings in this public page you can send a message at https://apphourbooking.dwbooster.com/contact-us

    Thank you for using the plugin!

    Thread Starter milvus

    (@milvus)

    Plugin version used is 1.2.33
    Wordpress 5.3.2
    5.6.47 – MySQL
    Server: Localhost via UNIX socket
    PHP: 7.3.6

    Automatic reports settings hereafter:

    Automatic Reports: Send submissions in CSV format via email
    Enable Reports? Yes
    Send report every 1 days (Put a 0 to send the report immediately after each submission)
    Send report after this hour (server time) 20
    Send the report to the following email addresses (comma separated) —–@gmail.com
    Email subject Report Prenotazioni Campo
    Email format? Plain Text
    Email Text (CSV file will be attached with the submissions) in allegato l’elenco delle prenotazioni.

    Let me know if other infos are needed.
    Thnaks in advance

    Milvus

    Plugin Author codepeople

    (@codepeople)

    Hi,

    The settings are correct. It may be a permissions problem (no permissions to write the temporal CSV file to be attached into the wp-content/uploads folder) or the email client removing the attachment.

    Thank you for using the plugin!

Viewing 3 replies - 1 through 3 (of 3 total)
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