All orders not getting email notifications and being marked “pending payment”

  • For the past 24 hours, all orders guests are trying to place are not going through and they are showing up as “pending payment”

    Hasn’t been an issue until today. Nothing has been changed in the past 24 hours. Any suggestions or ideas why this is occurring?

    • This topic was modified 4 years, 6 months ago by uppercrust.
    • This topic was modified 4 years, 6 months ago by uppercrust.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter uppercrust

    (@uppercrust)

    Something is broken. I just placed an order myself and no order notification email came through at all. It comes up in order history as “pending payment” and payment is in paypal. Nothing was updated or changed in past 24 hours. Running 2.5.1

    Thread Starter uppercrust

    (@uppercrust)

    So it looks like if I don’t manually mark payments as “paid” it doesn’t send the email notification. It used to set as paid once guest finished paying using the gateway. How do I fix this or is this something for an update?

    Plugin Contributor Kshirod Patel

    (@kshirod-patel)

    Hello @uppercrust ,

    Can you confirm that the email works with other gateway or not?

    Plugin Author Nirmal Kumar Ram

    (@sagarseth9)

    @uppercrust, cany ou please confirm if you have enabled the IPN for PayPal?

Viewing 4 replies - 1 through 4 (of 4 total)
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