Discount price disappears after a sale

  • Resolved Mkonji123

    (@mkonji123)


    4 years, 6 months ago

    There’s something weird going on lately in my store. When I sell a discount product then after the sale the discount price disappears.

    For example:
    Product price is €100
    Discount price is €80
    Customer buys products for €80
    After the sell, the product goes back to €100

    That’s not what I want. So what’s going on, and how can I fix this.

Viewing 5 replies - 1 through 5 (of 5 total)
  • AJ a11n

    (@amandasjackson)

    Hi @mkonji123

    This kind of problem is usually caused by either a conflict with your theme or with another plugin.
    ?
    The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    Thread Starter Mkonji123

    (@mkonji123)

    Okay, thank you. I will check it.

    AJ a11n

    (@amandasjackson)

    Hi @mkonji123

    Please do let us know how that goes!

    Thread Starter Mkonji123

    (@mkonji123)

    Is has to do with the Strollik Core plugin, part of my theme, the Strollik Theme. So I contacted them, hope they can fix it. Thanks for now!

    AJ a11n

    (@amandasjackson)

    Glad to hear it – thanks for letting us know!

    I’ll mark this thread as resolved now. If you have any further questions, I recommend creating a new thread.

Viewing 5 replies - 1 through 5 (of 5 total)
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