Setting Up Shipping Zone for Other

  • Resolved level360

    (@level360)


    4 years, 6 months ago

    I have shipping setup so that if you live in Tampa, Florida and spend at least $20 you get free delivery. I also have another shipping zone for all of the U.S. that is linked to UPS, so there is a shipping amount shown for everyone else. But I don’t know how to setup shipping for those who live in Tampa, Florida and spend under $20. Right now it comes back saying No Shipping Options were found. How do I fix this?

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  • Plugin Support Fernando a11n

    (@fhaps)

    Automattic Happiness Engineer

    But I don’t know how to setup shipping for those who live in Tampa, Florida and spend under $20. Right now it comes back saying No Shipping Options were found. How do I fix this?

    @level360 You’ll want to set up all of your shipping methods within the same shipping zone. Customers can only be matched to a single shipping zone, so you cannot have multiple zones for Tampa. If you need to add multiple methods for the same region, they will all need to be saved within the same shipping zone.

    Hope that helps!

    Plugin Support Fernando a11n

    (@fhaps)

    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

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