Want popup to close after pressing button

  • Resolved emeliech

    (@emeliech)


    4 years, 6 months ago

    Hi,

    If you visit the website, you will see the popup.

    When you click on the button “Download Whitepaper”, you get linked to another page.

    After clicking on “Download whitepaper” I don’t want the popup to show up again.

    We have tried to use the same css class as the close button, but it still does not work.

    How can we make the popup close after clicking any of the download or close buttons?

    Kind regards
    Emelie

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Maria T

    (@mariatogonon)

    Hello @emeliech – I viewed your website, upon checking, the popup seems to work as expected. When I clicked the Download whitepaper link it closes and never shows up again. Please see this screencast: https://share.getcloudapp.com/P8uEP6N7

    Have you managed to sort that out??

    If the issue still persists, could you please try it in a different browser or in incognito mode??
    ?
    If that helps, then we would very much appreciate it if you could quickly?rate the plugin, just to help us spread the word.

    Otherwise, for us to assist you further with your issue, you will need to escalate it directly to our HelpScout support desk. Check out this link:?https://wppopupmaker.com/support/?Thank you.

    Thread Starter emeliech

    (@emeliech)

    Hi,
    Thanks for response.
    No the problem is not solved.
    I just set it to show up on the “home” page..

    But I want the popup to close when you have clicked on “Download whitepaper” and not show up again and again.. You can see it on the German version of the site.

    https://www.bernerbecker.com/de/

    Do you have solution?

    Thanks
    Emelie

Viewing 2 replies - 1 through 2 (of 2 total)
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