• Resolved fitoma

    (@fitoma)


    Hi there,

    I am trying to figure out what causes the loss of FileBird (media library folders plugin) configuration when exporting+importing a WP instance from one server to another.

    When exporting a site from “pre” environment to “pro”, the folders created with FileBird are not shown as spected (red rectangle https://imgur.com/a/UAB7PfH ) although files and database are moved correctly. Site URL and Home is updated to new environment and all other plugins seem to work ok.

    May I be missing something? Many thanks in advance

    P.S: I’m also seeking help on FileBird forum.

    • This topic was modified 4 years, 9 months ago by fitoma.
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  • Plugin Author Yani

    (@yaniiliev)

    I will have the team check the plugin and get back to you.
    Maybe it is storing its data as base64 and we need to add support for it.

    okay – i have submited ticket to suppoert team – hope to respond ASAP -as we rally facing an urgent case – thx

    Plugin Author Yani

    (@yaniiliev)

    We could not find any issues with FileBird during migration.
    All files, folders, and settings were transferred.

Viewing 3 replies - 1 through 3 (of 3 total)
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