[NSFW] Red question mark on Profile picture on Transactional emails of Woo-Commerce

  • Resolved akshaygavhane99

    (@akshaygavhane99)


    4 years, 6 months ago

    I have a G-Suit account and I’m using G-Suit mails to send all of my website Emails. But whenever a website sends Transactional emails of Woo-Commerce orders to the customer it shows Red question mark on Profile picture to the customer.
    I’m sending Transactional emails for my Woo-Commerce Store.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Stuart Duff – a11n

    (@stuartduff)

    Automattic Happiness Engineer

    Hi @akshaygavhane99,

    The free WooCommerce plugin itself does not display any profile pictures within its emails nor does it add any red question marks to those.

    It seems like those will could be being added by G-Suite of a plugin which you have installed and it’s therefore, not something which we could assist with on this forum.

    I’d suggest carrying out a conflict test in your site to try and locate the culprit. This document below offer guidance on how to conflict test on a WordPress installation.

    https://docs.woocommerce.com/document/how-to-test-for-conflicts/

    If you haven’t carried out this type of testing on your site as yet it’s what we would recommend.

Viewing 1 replies (of 1 total)
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