• Resolved Dakid

    (@myiah)


    Hello

    I followed the documentation on how to create a product feed and to upload. But when i upload to the merchant center I get errors such as encoding problems etc. I attached a screenshot of the errors screenshot of errors

    Here is the url of the feed file Product Feed

    Please help me with this.

    Thanks

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author ELEXtensions

    (@elextensions)

    Hello, The error shown on the screenshot is from Google Merchant Centre. This is being thrown when the feed is missing the product prices. There are a few of the products which do not have a price included in the feed you have shared(ex: GID 10076, 10077). You may enter the prices for every product, the error will disappear.
    Thanks

    Thread Starter Dakid

    (@myiah)

    What about for the encoding issue? and description issue?

    Thread Starter Dakid

    (@myiah)

    And these errors?

    Please see screenshot

    screenshot of errors

    feed is the same url above

    Plugin Author ELEXtensions

    (@elextensions)

    Hello, We have checked the same in the test site but couldn’t recreate the scenario. Could you please raise a support ticket here https://support.elextensions.com/ so that we will make a developer available to check this by login into your website.

Viewing 4 replies - 1 through 4 (of 4 total)
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