• Hello,

    I used this plugin on my client’s store for a while, but it’s not working anymore.

    We use it on two kinds of products:
    1. Products that are simply a bundle, but don’t require a choice
    2. Products that are a bundle, but each of the component products have more than one choice.

    We changed the layout completely about three months ago it hasn’t worked since. As only products of the first kind were sold after that my client didn’t realized that it wasn’t working, but today a composite that required a choice was purchased and she couldn’t deliver it because we couldn’t tell what was chosen.

    I had set the plugin to not show the components on mini-cart or cart, and only on checkout, but even then it’s only showing the composite. On order review from the admin panel it only shows the composite product too. That is quite a nightmare because we need to know the items for tax purposes in Brazil.

    Can you help me figure it out what’s stopping the components from loading on checkout and even being registered in the order?

    Thanks

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 18 total)
  • Plugin Author WPClever

    (@wpclever)

    Hi @pedrodanon,

    May I ask which source you have chosen for component products of that composite? If it’s the Categories, this might cause errors on your composite after updating to version 3.0.0. This is because since verwion 3.0.0, we have lifted the limit of 3 max items per composite, but the Categories source is no longer available to free users.

    If you’re using Products as source, you can avoid this by turn on “Show “Option none” for required component ” in the plugin settings. This will remind your customers to choose a variation before adding it to the cart.

    Next, please click Edit your composite, remove those bundled products then add them again.

    Best regards.

    Thread Starter Pedro Danon

    (@pedrodanon)

    “Show “Option none” for required component ” in the plugin settings. This will remind your customers to choose a variation before adding it to the cart.

    I don’t understand how that would be helpful since a lot of the products only have one option but the component is still not being registered. I did it anyway, BUT when I tested I was able to “buy” a product without choosing that components.

    Hello, I have the same problem and I did what they said, and it did not solve, I attach screenshots so you can see it

    selected additional product: https://prnt.sc/shicd1
    Product is not available in the cart: https://prnt.sc/shicd1

    I am looking forward to your response, thank you

    Plugin Author WPClever

    (@wpclever)

    @pedrodanon I see have too many JS errors on your website. Please fix it first https://prnt.sc/shzjc0

    Also, add below code to current theme (or child-theme) / functions.php

    add_filter( 'body_class', 'wooco_body_class' );
    function wooco_body_class( $classes ) {
    	global $post;
    	$wooco_product = wc_get_product( $post->ID );
    	if ( $wooco_product && $wooco_product->is_type( 'composite' ) ) {
    		$classes[] = 'product-type-composite';
    	}
    
    	return $classes;
    }

    @thiagoalgaves Please also try the above code.

    Thread Starter Pedro Danon

    (@pedrodanon)

    Hi, thank you for the code, it somehow made ddslick visual work better, but I don’t think you understood the issue.

    The components aren’t being registered when a client makes a purchase. On woocommerce “edit order” it only shows the composite, so the Store Manager doesn’t know which products (components) were chosen. The shop clients are able to choose the products on frontend, but only the composite is registered.

    The JS errors was about a CDN test we were running on the website, it doesn’t have anything to do with the issue, it wasn’t working before.

    It worked, thanks a lot

    I have the same problem as Pedro Danon. Things were working perfectly when a client selects the variations the order goes through with each individual variation visible in cart/order/email. Now just Composite product name is visible.

    Check here: https://amanitaboardshop.com/?product=loaded-dervish-sama-custom-complete

    If the reason is we I am using the free version please let me know.

    Best

    Thread Starter Pedro Danon

    (@pedrodanon)

    Any feedback on this @wpclever ?

    With the 3.0.5 update everything went bad again. It was already solved and now it doesn’t work

    Hi Tiago, Do you know any stable version? I would love to find a way to downgrade as everything was working and now is useless ??

    Hi,
    I’m having the same problem as Pedro Danon; the clients add the components to the cart, but the shop owner can’t see those components in the order (it only shows the generic ‘composite product’).

    Any idea @wpclever on how to solve that?
    Thanks in advance!

    Thread Starter Pedro Danon

    (@pedrodanon)

    @yorgopetsas, @thiagoalgaves and @soytandem I was able to fix it on my own (since @wpclever stopped replying). I disabled ajax add to cart on composite products and the components started loading to cart. Hope it helps.

    Hi Pedro, thank you for posting this. Can you please tell me where did it stopped it from as I haven’t be able to find it.

    @pedrodanon, @thiagoalgaves, @soytandem, @wpclever

    Thanks @pedrodanon!!
    Disabling AJAX Add to Cart on my site worked for me too.

    Hi @soytandem,

    Please help me disable mine as I was looking at the woocommerce setup and it did not work. I have several more plugins so I think that might be connected.

    Can please tell me where do you disable it form ?

Viewing 15 replies - 1 through 15 (of 18 total)
  • The topic ‘Components not showing on cart or checkout’ is closed to new replies.