Fetching Feed from HTTP Server Failed – Upload session failed

Hey @ceyhunyildiz!

Thanks so much for your question. With our latest plugin version, Facebook now requires to connect to your store to download the feed sync CSV file, rather than the plugin sending the CSV file to Facebook. This happens once every hour too.

The error you’ve mentioned is one we’ve heard of merchants encountering in the new version of the plugin when running SG Optimize. Are you by chance running this plugin at the moment too?

If so, a merchant raised a support issue on their www.remarpro.com forums which you may want to follow along with. At the moment, it seems like we’re still waiting on their reply.

If you’re not using this plugin, could you let me know?

Cheers!

Simon.

Hello, I am using the plugin SG Optimizer. So that is the issue I see. We will wait for a response from Siteground then. Thank you!

The issue is caused by the HTML Minification optimization. Please, add the following to your functions.php file and it will work properly. We (SiteGround) will release a minor update soon and will add the exclude in the plugin core so you won’t have to do it in the functions.php file anymore:

add_filter( 'sgo_html_minify_exclude_params', 'html_minify_exclude_params' );
function html_minify_exclude_params( $exclude_params ) {
    // Add the query params that you want to exclude.
    $exclude_params[] = 'wc-api';
    return $exclude_params;
}

Hey @hristo-sg,

Thanks so much for letting us know and sharing the snippet! That’s great news. @ceyhunyildiz sounds like this could be the ticket!

If you have any other issues with syncing products once this in place, please do let me know.

Cheers,

Simon.