What happened to support?

  • I just purchased the Essential Bundle, but haven’t heard a thing regarding where to download the bundle nor the necessary license key(s) to make it work once I’m able to install the pro upgrade.

    I’ve created a ticket in hopes of getting some traction on this but haven’t heard a peep for a couple of days now. Searching for some help, I see that I’m not the only one encountering a lack of support.

    Is Jason (and crew) still around providing support and maintaining code?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter davand

    (@davand)

    I haven’t heard from anyone at Slimstat about providing the code or license I purchased for the Essentials Bundle. Unfortunately, I have to admit that Slimstat Analytics is no longer a viable product.

    Likewise, I also purchased the bundle – I did receive the code- but the plugins do not work – and no support is offered – seems like they abandoned this program and stopped all support.

    Plugin Contributor toxicum

    (@toxicum)

    The developer didn’t react for almost 1 yr. He is also not reachable on the WP Slack channels….

    • This reply was modified 4 years, 1 month ago by toxicum.
Viewing 3 replies - 1 through 3 (of 3 total)
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