• Resolved helloplanetat

    (@helloplanetat)


    Hi!
    when i load a page with a WP VR Tour, the Page loads all the Images from the VR Tour right away. That makes the Page up to 40MB big. Can you maybe tell me, how to fix that please?
    All the best,
    Daniel

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support C S Sultan

    (@sultan00rextheme)

    Hi @helloplanetat , try turning off Autoload in the General tab for general settings.

    That should give the viewer the option to click to view.

    Here’s our documentation. Take help from it to use the plugin properly.

    Thanks.

    Thread Starter helloplanetat

    (@helloplanetat)

    Hi! Thanks for getting back. Autoload is turned off. It was never turned on and the problem just appeared from one day to another. Last time when I checked the pages with WP VR implemented with gtmetrix everything was fine. And this week suddenly the problem appeared – maybe an update triggered it? As you can see in the link – there is this “click to Load Panorama” button on the image. Nevertheless WP VR loads all the scenes, when the page is opened, which results in a Page with 40MB resources and a DOMContentLoad of 15 Seconds – and that makes is absolutely impossible to use. Can you please check it out and tell me how to fix that?
    All the best,
    Daniel

    Thread Starter helloplanetat

    (@helloplanetat)

    I think I figured out the problem: It only appeares, when the Scene Gallery is turned on. Inside the Scene Gallery WP VR loads the pictures (Scenes) in Full Size and the Scene Gallery is loaded with the page (even if Autoload is turned on). Can you tell me how to block the scene gallery from auto loading?
    All the best,
    Daniel

    Plugin Support C S Sultan

    (@sultan00rextheme)

    Hi, thanks for informing.

    We will work on a fix so that this doesn’t happen and give you an update when the fix is released.

    Thanks.

    Thread Starter helloplanetat

    (@helloplanetat)

    Thank you!

    Thread Starter helloplanetat

    (@helloplanetat)

    Sry in the post before i meant it loads even if autoload is turned OFF.

    “Inside the Scene Gallery WP VR loads the pictures (Scenes) in Full Size and the Scene Gallery is loaded with the page (even if Autoload is turned OFF).”

    All the best,
    Daniel

    Thread Starter helloplanetat

    (@helloplanetat)

    Will you fix this issue? The Scene Gallery would be important for me.
    All the best,
    Daniel

    Hi,

    We’re really sorry that we couldn’t help you fast enough.

    The Scene Gallery feature is one of our premium features.

    Since you’re using the pro plugin, you can contact us on our website or open a ticket there.

    We will provide you support on our platform.

    This forum is for our free users.

    Hope you understand.

    Thanks.

    @helloplanetat how did you solve this issue ?

Viewing 9 replies - 1 through 9 (of 9 total)
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