Fatal Error

  • Resolved ziggymello1972

    (@ziggymello1972)


    4 years, 10 months ago

    Hi there,
    We are experiencing an error with this plugin. I disabled all other plugins to see if there were any conflicts but alas, there were none.

    WordPress version 5.4
    Current theme: Divi-Child
    Current plugin: Mailchimp for WooCommerce (version 2.3.6)
    PHP version 7.3.16

    Error Details
    =============
    Fatal error: Uncaught Error: Call to a member function getOrderCount() on bool in /public_html/wp-content/plugins/mailchimp-for-woocommerce/admin/class-mailchimp-woocommerce-admin.php:1563 Stack trace: #0 /public_html/wp-content/plugins/mailchimp-for-woocommerce/admin/class-mailchimp-woocommerce-admin.php(291): MailChimp_WooCommerce_Admin->mailchimp_show_initial_sync_message() #1 /public_html/wp-includes/class-wp-hook.php(287): MailChimp_WooCommerce_Admin->options_update(”) #2 /public_html/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array) #3 /public_html/wp-includes/plugin.php(478): WP_Hook->do_action(Array) #4 /public_html/wp-admin/admin.php(170): do_action(‘admin_init’) #5 {main} thrown in /public_html/wp-content/plugins/mailchimp-for-woocommerce/admin/class-mailchimp-woocommerce-admin.php on line 1563
    There has been a critical error on your website. Please check your site admin email inbox for instructions.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support khungate

    (@khungate)

    Hi @ziggymello1972, thanks for reaching out. We’ll be glad to help. The latest plugin version is 2.4. Can you give that a try and let us know if you’re still experiencing issues?

    Thread Starter ziggymello1972

    (@ziggymello1972)

    Hi there, thanks for getting back so quickly. Unfortunately, after updating, I am still getting the same error…

    Plugin Author ryanhungate

    (@ryanhungate)

    @ziggymello1972 we’re going to need you to go back into the plugin – and then save your store settings one more time. This should probably clear up the problem you’re dealing with. Can you please do that – and then let us know if it cleared things up? We might have to troubleshoot further after you come back too so we’ll look out for your response.

    Thread Starter ziggymello1972

    (@ziggymello1972)

    Hi, thanks. I actually couldn’t get to the settings. When clicking on the plugin menu item I got the above error. However, I deleted and re-installed the plugin and it is working as expected now. I do have another question. The “Subscribe to our newsletter” is checked by default on the checkout page. How do I uncheck it as default?

    Plugin Author ryanhungate

    (@ryanhungate)

    @ziggymello1972 great to hear you were able to fix the problem with installation.

    As for your question about the subscribe to the newsletter defaults, you can change that inside the plugin admin under Audience Settings. You can select the proper checkbox defaults you’re asking about.

    Thread Starter ziggymello1972

    (@ziggymello1972)

    Awesome, thanks a lot!

Viewing 6 replies - 1 through 6 (of 6 total)
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