• Resolved jkinlaw

    (@jkinlaw)


    Just updated to Square version 2.1.3 and cannot sync with woocommerce. Tried disconnecting from Square and reconnecting but did not work. I also updated to the latest version of WordPress. Not sure if that is an issue but the new version update for Square was for the purpose of working with new version of WordPress.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter jkinlaw

    (@jkinlaw)

    Think I have it figured out.

    hi @jkinlaw I’m having the same issue. Can I ask how you resolved it? Thanks!

    Thread Starter jkinlaw

    (@jkinlaw)

    Under Woocommerce > Settings > Square check the “Business location” box to make sure your company name is there. For some reason the update changed that setting to default and it took a while under frustration to notice the change. Hope this helps.

    Thread Starter jkinlaw

    (@jkinlaw)

    Hi @mortalstar3 Forgot to include tag in above answer. Let me know if same problem.

    Hey @jkinlaw no luck there. still having the same problem. Most of my inventory between Square and WooCommerce doesn’t seem to sync. Of the ~2,000 products, about 650 sync and the rest all show up as out of stock.

    Thread Starter jkinlaw

    (@jkinlaw)

    @mortalstar3 are you using attributes and variations for some of these products, especially the ones that are not syncing or showing out of stock?

    Prior, I thought you were unable to sync anything. With company name missing there was no sync of any products.

    Hi there @jkinlaw,

    I’m glad to hear that you resolved the issue by choosing Business Location in Square settings.

    @mortalstar3 can you please open a new thread regarding this issue?

    Meanwhile, I’m going to mark this one as resolved – if you have any further questions, you can start a new thread.

    Cheers!

Viewing 7 replies - 1 through 7 (of 7 total)
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