Blocked ISPs?

  • Russell

    (@coastventures)


    4 years, 7 months ago

    Wordfence is blocking numerous ISPs each day. Can someone please tell me how do I know which ISPs should be blocked and which one should not? Do I need to go through each ISP and find out what it is? It even blocked me from navigating my own website or logging into the admin. I had to put my own ISP as an exception so it would stop blocking me. Since installing Wordfence, I’ve had zero visitors and zero email subscribers. This thing looks to be blocking everybody that comes to my website? How do I correct this? The settings are really self explanatory. Maybe it’s not, but I don’t know. Thanks for any suggests or info.

    The page I need help with: [log in to see the link]

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  • Hi @coastventures,

    It’s possible that the IP detection within Wordfence has been misconfigured – causing everyone to be blocked.

    Can you go into Wordfence -> All Options -> General Wordfence Options, and ensure that Your IP with this setting: matches your IP found here? https://www.google.com/search?q=what%20is%20my%20ip

    If it does, can you check Wordfence -> Tools -> Live Traffic, and see why users are being blocked by Wordfence? If you expand one of the rows, it should state a reason.

    Dave

    Thread Starter Russell

    (@coastventures)

    I suppose mine’s a match per your suggestion. The number that came up on search was some long scrambled looking number with letters. What comes up in Wordfence is my basic ip address. I did a search on another site and it came up with a match too.

    After investigating the Live stuff as you instructed, I found that Wordfence seems to be doing a real good job. There were multiple 404’s blocked (people trying to access pages that do not exist)(or clicking a bad link on the site) and a conglomerate of people trying to access the admin login page. I knew that setting a secret login page and setting it to block anybody going to standard WP login was a good idea, now I know it sure was! Most of the blocks were humans and relatively few were bots. Good job Wordfence! Thank you. ??

    I noticed an option in there to block the isp, but I didn’t see an option to allow them if they were blocked accidently. Is there an allow option for these or must I enter them as exceptions?

    Thank you for your timely response and for the helpful information. It appears that all is well. At present the site is down for maintenance so you can’t access it from outside (in case you were looking).

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