Brilliant Plugins & the New Standard for Customer Service

Every once in a great while you happen upon a product or person that changes everything. I happened upon both at the same time. Dmitry and 1Team Software’s shipping plugins changed how I view plugin developers, their products and the customer support they offer. I began using their plugins while building my multi-vendor marketplace website. As the site evolved and the shipping methods the vendors required changed to become more and more complex, 1Team Software stuck with me. Not only do the plugins work as intended, they exceed expectation and seamlessly integrate with other developers’ products. As for the customer service, Dmitry sets a new standard for other c/s teams to try and meet. Expect a reply to any question on any day of the week. There was never a “We don’t do that.”, or “Sorry, can’t help you, good luck with that.”. As corny as it may sound, I feel like they are part of my team. At this point, I cannot recommend them enough and I wouldn’t even think about spending my non-profits precious dollars on another developer.