Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support kenil802

    (@kenil802)

    Hi @rolfhuiber,

    Regarding the query, do you mean that after the order is placed if one more product is added from the backend then recalculation is not correct? Also, could you please explain to us in a bit more detail about the issue which you are facing so that we can assist you in a better way.

    Regards,
    Kenil Shah

    Thread Starter rolfhuiber

    (@rolfhuiber)

    reproduction:
    We have two payment gateways: PayPal and bank transfer. We add fees when customers use the PayPal gateway.
    When a customer orders with a bank payment and later, via the account/order page, uses the pay action, the order is not recalculated upon changing the payment gateway to PayPal.

    No additional products are added.
    As described above, the customer changes to use a different payment method, the fees are not recalculated.

    Plugin Support kenil802

    (@kenil802)

    Hi @rolfhuiber,

    Okay, I got your point.

    We have solved this issue with the Pro version of the plugin where the fees are applied on the My Account/Order page when the payment gateway is switched.

    So, I recommend you to use the Pro version of the plugin to avail this feature.

    Please let us know if you have any further queries.

    Regards,
    Kenil Shah

    Thread Starter rolfhuiber

    (@rolfhuiber)

    Thanks, can you please tell us the version of Pro containing the fix.
    When not yet released, when do you expect a release of the fixed version?

    I am using pro and have trouble in payment with “MERCADO PAGO GATEWAY” i try the 2 option, a modal and insite purchase, none calculate the fee! the fee jut appear on order detail but dont in the another site of gateway!

    Plugin Support kenil802

    (@kenil802)

    Hi @rolfhuiber,

    The latest version of the Payment Gateway Based Fees and Discounts Pro plugin has the fix included which is 2.6.2 version.

    Please let us know if you face any difficulties.

    Regards,
    Kenil Shah

Viewing 6 replies - 1 through 6 (of 6 total)
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